Financial — Learning Path

Learning Paths › Financial

This learning path is for finance users who need to manage receivable, payable, and bank-guarantee work in the Financial app. After completing it, learners will be able to use the available financial workspaces to review receivables and payables, support day-to-day follow-up, and monitor bank-guarantee commitments as part of periodic financial control.

Learning objectives

• By the end of this path you can navigate to the appropriate financial workspace for receivables, payables, or bank guarantees.
• By the end of this path you can review receivable work and identify items requiring follow-up.
• By the end of this path you can review payable work to support invoice-processing and payment-readiness activities.
• By the end of this path you can monitor bank-guarantee records as financial commitments.
• By the end of this path you can choose the correct workspace for common finance scenarios.

Prerequisites

• Access to the Financial app and the relevant receivables, payables, and bank-guarantee workspaces.
• Permission to view and work with the financial records appropriate to your job responsibilities.
• Basic familiarity with your organization’s customer receivables, supplier payables, and bank-guarantee processes.

Module 1: Establish control over customer receivables

Goal: Learn where to review receivables and use the workspace as the starting point for customer-account follow-up.

Lesson 1.1: Start a receivables review

When you need to understand the current customer-receivables workload, begin in the receivables workspace rather than searching across unrelated financial areas. Open Receivables, which is the Financial > Receivables workspace, and review the receivable records available to you. Use the information presented there to focus your review on the customer items that require your attention under your organization’s collection process.

Practice task: Open Receivables and identify one receivables item you would review first for follow-up.

Lesson 1.2: Prepare for customer follow-up

A customer follow-up conversation should be based on the receivable record, not on assumptions about the account. In Receivables, locate the relevant receivable work, review the available record information, and use it to prepare the next appropriate internal or customer-facing action according to your organization’s process.

Practice task: In Receivables, select a receivable record and state the follow-up action you would prepare.

Module 2: Support day-to-day supplier payable work

Goal: Use the payables workspace to review purchase-invoice work and support timely processing.

Lesson 2.1: Review the payable invoice workload

When finance needs to assess supplier invoice activity, use the dedicated payables workspace. Open Payables and review the purchase-invoice records available in the list. This gives you a focused starting point for understanding the work that needs to progress through your organization’s payable process.

Practice task: Open Payables and identify one purchase-invoice record to review.

Lesson 2.2: Route a payable item to the right next step

Not every payable item requires the same response. For example, you may need to review an invoice before it can proceed through the organization’s established process. Use Payables to locate the relevant purchase-invoice record, review the information available on the record, and determine the appropriate next step under your company’s approval and payment procedures.

Practice task: In Payables, choose one invoice record and describe its appropriate next step in your process.

Module 3: Monitor bank-guarantee commitments

Goal: Review bank guarantees as commitments that require ongoing financial oversight.

Lesson 3.1: Locate bank-guarantee records

Bank guarantees are distinct from customer receivables and supplier invoices, so they should be reviewed in their dedicated workspace. Open Bank Guaranties, the Financial > Bank Guaranties workspace, and review the guarantee records available to you. Use this workspace when your task concerns a bank-backed commitment rather than an invoice or receivable.

Practice task: Open Bank Guaranties and identify one bank-guarantee record for review.

Lesson 3.2: Perform a periodic guarantee review

During a periodic financial-control review, confirm that bank-guarantee records are considered alongside receivables and payables. In Bank Guaranties, review the available guarantee information and identify any record that should be raised through your organization’s financial-control process. Keep this review separate from invoice processing in Payables and customer collection work in Receivables.

Practice task: In Bank Guaranties, select a guarantee record and note why it should be included in a periodic review.

Final assessment

1. You need to prepare for a conversation about money owed by a customer. Which workspace should you open first, and what should you do there?

2. A team member asks you to review the current list of supplier purchase invoices before progressing work through the payable process. Which workspace should you use?

3. During a finance-control review, you need to examine a bank-backed commitment that is not a customer receivable or supplier invoice. Which workspace is appropriate?

4. You have identified a record in the receivables workspace that needs attention. What is the appropriate next approach before beginning follow-up?

5. You are conducting a periodic review across financial responsibilities. How should you separate review activities for customer debt, supplier invoices, and bank guarantees?

Answers

1. Open Receivables and review the relevant receivable record before preparing follow-up. Why: this is the Financial > Receivables workspace for customer receivable work.

2. **Use **Payables. Why: it is the workspace for reviewing purchase-invoice records.

3. Use Bank Guaranties. Why: it is the Financial > Bank Guaranties workspace for guarantee commitments.

4. Review the information available on the receivable record and determine the next action under the organization’s process. Why: follow-up should be based on the record and established collection procedures.

5. Review customer debt in Receivables, supplier purchase invoices in Payables, and guarantee commitments in Bank Guaranties. Why: each workspace supports a different category of financial work.