Help and Troubleshooting › My Desk
My Desk
| Symptom | Likely cause | Fix |
|---|---|---|
| You cannot find the My Desk workspace. | You are working in another application area. | Select My Desk from the application navigation. |
| A required supporting file has not been included. | The attachment action was not completed before confirmation. | Return to My Desk, select Attach, and use the files[] field to add the required file before selecting Ok. |
| You need to work on Sales, PM, Purchasing, Warehouse, or Finance information rather than a desk action. | My Desk does not display the operational fields for those applications. | Use the appropriate navigation control, such as Sales, PM, Purchasing, Warehouse, or Finance. |
| You are unsure whether to select Ok. | The current graph, ticket, or attachment action may not be complete. | Review the current action and select Ok only after the required work has been completed. |
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