Help and Troubleshooting › Purchasing
Purchasing
| Symptom | Likely cause | Fix |
|---|---|---|
| The required purchasing record is not visible. | The record may be in a different tab or the list may need refreshing. | Check All, Archived, Offers, and POs, then select Refresh (icn-update). |
| The list contains too many records to review efficiently. | No search criteria have been applied. | Enter a relevant purchasing number, RFQ number, purchaser, job, package title, or date-related value in Search. |
| The list does not show the information needed for review. | The current layout may not include the required columns. | Select Columns Chooser, adjust the layout as required, enter a Layout name, and select Save or Update Current. |
| A layout change should not be retained. | The layout action is still in progress. | Select Cancel before saving or updating the layout. |
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