Review and search the cancellation-reason list, then add a clear distinct reason if the required reason is not available.
Before you start
- Permission to view and create or update sales configuration records.
- Use clear, distinct cancellation-reason wording.
Steps
- Search on Order Cancellation Reasons — Enters a keyword to locate a cancellation-reason record.
- Apply filter on Order Cancellation Reasons — Applies the current search criteria.
- New on Order Cancellation Reasons — Starts a new cancellation-reason record.
- Ok on Order Cancellation Reasons — Confirms the current action or dialog.
- Cancel on Order Cancellation Reasons — Cancels the current action or dialog.
Result
Cancels the current action or dialog. Confirm this on Order Cancellation Reasons.
Screens involved
Configurations > General Settings > Order Cancellation Reasons
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