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Blogs — Learning Path

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4 min readUpdated

Learning Paths › Blogs

This learning path is for users who create and maintain blog content in the Blogs app. You’ll learn how to start a new blog, work with an existing Blogs record, and use a consistent review process to keep blog records accurate and ready for ongoing use.

Learning objectives

  • By the end of this path you can start a new blog from the Blogs app.
  • By the end of this path you can open and review an existing blog record.
  • By the end of this path you can update blog information using the available record screen.
  • By the end of this path you can apply a repeatable process for checking blog records before and after changes.
  • By the end of this path you can select the appropriate screen for creating versus maintaining a blog.

Prerequisites

  • Access to the Blogs app.
  • Permission to create new blog records.
  • Permission to view and edit Blogs records.
  • Familiarity with the purpose and content standards your organization uses for blogs.

Module 1: Start working with blogs

Goal: Learn the difference between creating a blog and working with a blog that already exists.

Lesson 1.1: Choose the right starting point for a new blog

When you need to add a blog that does not yet have a record, begin from the new-blog screen rather than attempting to change an existing record. Open the New blog screen and use it to begin entering the information needed for the new blog.

Practice task: Open the New blog screen and identify when you would use it instead of an existing record.

Lesson 1.2: Open an existing blog for review

When a blog already exists, use its record to inspect its current information before making any changes. Open the Blogs record screen and review the information displayed for the blog you are maintaining.

Practice task: Open a Blogs record and review it before deciding whether an update is needed.

Module 2: Create and maintain accurate blog records

Goal: Create new blog records carefully and update existing records without losing context.

Lesson 2.1: Create a blog record from a content request

A content request may require a new blog rather than an update to an existing one. Start on the New blog screen, provide the required blog information available on the screen, and complete the creation process according to your organization’s content standards.

Practice task: Use the New blog screen to begin a blog record for a new content request.

Lesson 2.2: Update a blog after content changes

When the details of an existing blog change, first open the current record so that your edits are based on the latest available information. Use the Blogs record screen to review the existing record and make the required updates.

Practice task: Open a Blogs record, identify one item that would need updating after a content change, and perform the update available to you.

Module 3: Apply a reliable blog review workflow

Goal: Use the correct screen at each stage of a blog’s lifecycle and verify your work.

Lesson 3.1: Review before editing an established blog

Before changing an established blog, confirm that you are working on the correct record and understand its current state. Open the Blogs record screen, review the record details, and then make only the changes required by the current request.

Practice task: Review a Blogs record and describe how reviewing first helps prevent unnecessary changes.

Lesson 3.2: Validate a newly created blog through its record

After beginning a new blog on the New blog screen, use the resulting Blogs record to review the blog as an existing record. This helps you confirm that the blog can be maintained through the same record-based process used for later updates.

Practice task: Create or begin creating a blog from New blog, then open its Blogs record for review.

Final assessment

  1. A marketing team asks you to add a blog that has never been recorded in the Blogs app. Which screen should you use first, and why?

  2. A stakeholder asks you to revise information for a blog that already exists. What should you open before making changes?

  3. You are unsure whether a requested change is necessary because the blog may already contain the requested information. What workflow should you follow?

  4. You have begun a new blog and need to confirm that it can now be reviewed and maintained as an existing item. Which screen should you use after creation?

  5. A teammate begins modifying a blog without first checking its current information. What risk does this create, and what should they do instead?

Answers

  1. Use New blog. It is the appropriate starting point for creating a blog that does not already have a record.

  2. Open the Blogs record. Existing blogs should be reviewed and updated from their record.

  3. Open the Blogs record, review the current information, then update only if needed. Reviewing first prevents duplicate or unnecessary changes.

  4. Use the Blogs record. Once created, the blog is maintained and reviewed as an existing record.

  5. They could make unnecessary or incorrect changes. They should first open the Blogs record and review the current information before editing.

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