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QC

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10 min readUpdated

QC at a glance

QC is the warehouse quality-control surface for reviewing received items before the next warehouse step. It sits beside receipt work, inspection work, and stock follow-up.

If you need to…Go to
Reach the quality-control listFind the QC list
Read the list and change its visible layoutRead and arrange the QC list
Review receipt and inspection informationReview receipt and inspection details
Choose the correct receipt or inspection pathHandle receipt and inspection branches
Finish an inspection and continue warehouse workFinish the inspection and continue
Correct a blocked actionResolve validation and errors
Continue with a neighbouring warehouse taskContinue warehouse work

The page is headed Quality Control and groups its work under Receiving. The list can show the item's sales-job number, product, quantities, unit, stage, receipt number, and inspection number.

Before you start

Before you work with an item, make sure the warehouse record and its receipt or inspection record are available. The detail areas use the saved record to decide which tabs, fields, and actions you can use.

Prerequisites

Have this readyWhy it matters here
An identified warehouse recordThe receipt, inspection, and warehouse detail areas require the record to exist.
Receipt informationThe receipt area changes according to whether the item came from a purchase order or a delivery note.
Inspection informationInspection fields and the release action appear only when the inspection record is available.
Permission to edit the recordSave, Re-inspect, and Defect depend on the record being editable.
Your company's inspection configurationStock Type is required only where your company configures it.
No unsaved inspection changesFinish and release to stock appears only after the inspection is saved and unchanged.

Required fields are conditional on the detail area. The following fields are required when their corresponding area is active.

AreaRequired fields
Warehouse detailsAreas, Qty, In Stock, and Position where the matching stock-product form is active
Receiving shipmentRecieved by
Inspection detailsGRN No. and Sub-supplier when a received order exists
Inspected productOrdered Qty., Received Qty., Accepted qty, and Rejected qty
DefectDefect
Attachment categoryCategory when an attachment category is being edited

With these conditions ready, find the QC list.

Find the QC list

The QC list is the place to start when you need to review warehouse items already in the quality-control area.

Prerequisites

  • You have access to the warehouse quality-control area.

Steps

  1. Select Quality Control.
  2. Confirm that the page title reads Quality Control.
  3. Confirm that the list section reads Receiving.
  4. Read the headers shown in the list.
  5. Select the header control that matches your task.
If you need to…Select
Reload the listRefresh
Arrange the columnsTable Layout
Open list settingsSettings
Check the Quality Control title, Receiving list, headers, and header buttons.

The list can be empty. In that case, the page displays No data; there is no record row to open from the list.

Result: You can see Quality Control and Receiving, and know whether a row is available to review. Next, read and arrange the QC list.

Read and arrange the QC list

The QC list is a grid whose visible headers come from the list layout selected for your company. Work from the headers that are actually shown rather than expecting every possible header in every layout.

The current list shows these columns:

What you need to checkHeader
Sales referenceSales job no.
Item descriptionProduct and Description
Storage locationArea and Position
Order and receipt quantitiesP.O.s, Received Qty, Accepted qty, and Rejected qty
MeasurementUnit
Warehouse progressStage
Receipt and inspection referencesGRN and Inspection No.

The available header controls depend on your list configuration. The list may show Refresh, Table Layout, and Settings.

Prerequisites

  • You are on the QC list.
  • The list has finished loading.

Steps

  1. Read the visible headers to identify the sales reference, item, quantities, location, stage, receipt, and inspection reference.
  2. Select Refresh when you need to reload the list.
  3. Select Table Layout to open the layout controls.
  4. Select one of Standard Layout, Save New Layout, Update Current, Delete Current, Columns Chooser, or Expand column width.
If you need to…Select
Return to the standard column arrangementStandard Layout
Save a new arrangementSave New Layout
Change the current saved arrangementUpdate Current
Remove the current saved arrangementDelete Current
Choose which columns are availableColumns Chooser
Change a column's widthExpand column width
  1. Select Settings when you need the list's settings control.
Check the visible QC column headers and the empty list.
Check the layout controls opened from Table Layout.

The list can still display No data while its layout controls are open. Read the headers shown by the selected list layout.

The available layout controls depend on your list configuration. The menu may also expose Expand column width while the same columns and No data remain visible.

Result: You can read the columns shown by your QC list and use the layout controls without leaving the QC surface. When a row is available, continue to review its receipt and inspection details.

Review receipt and inspection details

Receipt details record how the warehouse received the item. Inspection details record who checked it, the quantities accepted or rejected, and any defect information that accompanies the inspection.

The detail panels can also include Product, Description, Stocked By, Stocked On, Note, and Unit in warehouse details. File work can include Library name, File Name, Links, and Comment. These fields appear only on their matching detail or popup path.

Prerequisites

  • You have opened a warehouse item from the QC list.
  • The relevant receipt or inspection detail area is available.
  • You have the receipt and inspection information needed for the fields shown.

Steps

  1. Review Recieved by and Recieved on in the receiving-shipment details.
  2. Review Sub-supplier and Sub-supplier shipment no. when the receipt is from a purchase order.
  3. Review the text Sub-supplier field when the receipt is from a delivery note.
  4. Review Inspected by, Inspected on, GRN No., Sub-supplier shipment no., and Sub-supplier in the inspection details.
  5. Review Checklist, Documents, and Comment when those areas are present.
  6. Review each inspected product's Product, Ordered Qty., Received Qty., Accepted qty, and Rejected qty.
  7. Review Defect and Defect Category when the inspection has a defect area.
  8. Select the control that matches the saved-record detail you need.
If you need to…Select
Review commentsComments
Review the receiving recordReceiving sheet
Review the inspection recordInspection sheet
Review transfer movementsTransfer history
Review saved changesLast Modifications
  1. Select Save after changing receiving-shipment information.
  2. Select Consider PO As Not Received when the saved purchase order must be returned to its not-received path and the record has no unsaved changes.

Result: You have reviewed the receipt, inspection, quantities, defects, comments, and saved-record details available for the item, and can choose the receipt or inspection branch that applies.

Handle receipt and inspection branches

The receipt type and the item's saved state change which controls are available. Use the branch that matches the item rather than entering information from a different receipt type.

Prerequisites

  • The receipt or inspection record is open.
  • The record state satisfies the action's condition.
  • You have edit access for actions that change the record.

Steps

  1. Use the matching branch:
If the item is…Work with…
From a purchase orderSub-supplier and Sub-supplier shipment no. in the purchase-order receipt area
From a delivery noteThe text Sub-supplier field in the delivery-note receipt area
An inspected product with company-configured stock rulesStock Type where the company configuration requires it
A rejected item that can be inspected againRe-inspect
An editable inspection with defect informationDefect
A saved inspection that is unchanged and not releasedFinish and release to stock
  1. In a received-products grid, select Package, Unitized, Split, or Delete, as shown in the table below.
If you need to…Select
Group products into a packagePackage
Mark products as unitizedUnitized
Divide one row into itemsSplit
Remove a rowDelete
  1. In a split-item area, select the exact item action that matches your task.
If you need to…Select
Add an item+ Item
Restore the item valuesReset Item
  1. In an inspection, select Inspection template when the saved inspection and printing permission allow it.
  2. In the file area, select the control for the document action you need.
If you need to…Select
Attach a fileAttach File
Open a fileOpen
Download a fileDownload
Rename a fileRename
Delete a fileDelete
Retry an attachment operationTry Again
Change file tagsAdd/Remove tags
Export the file listExport
  1. When a popup asks for a decision, select No, Yes, Ok, or Cancel according to the choice shown.

Result: You have followed the receipt and inspection branch that matches the item's source, record state, permissions, and available detail area. The item is ready for the finish action when its conditions are met.

Finish the inspection and continue

Finishing an inspection releases its accepted warehouse work to the next stock step. A rejected item follows the re-inspection path when that action is available.

Prerequisites

  • The inspection record is saved.
  • The inspection has no unsaved changes.
  • The items have not already been released to stock.

Steps

  1. Review the accepted and rejected quantities in the inspection details.
  2. Select Re-inspect when rejected products exist and the record is editable, then complete the re-inspection details that appear.
  3. Select Finish and release to stock when the inspection is saved, unchanged, and not yet released.

Result: The available inspection completion action has been selected, or the item is ready for the registered warehouse page that owns its next step.

Resolve validation and errors

When an action stops, use the exact message to identify the information that needs attention.

MessageWhat to check
Your request was completed successfullyThe requested action completed. Continue to the next warehouse step.
An error occurred while processing your requestReview the record values and try the action again.
Check mandatory field(s)Complete the required fields in the active detail area.
Package products cannot be emptyCheck that the package contains product rows before continuing.
You have products with no decision regarding accepted or rejected quantityEnter an accepted or rejected quantity decision for every product.
Please enter the storage area and position for each productComplete Areas and Position for each product that requires storage information.
Position is requiredComplete Position before saving the warehouse details.
Shipment is empty. Please enter received quantityEnter the received quantity for the shipment.
Received quantity is greater than order quantityCheck Received Qty. against the order quantity before saving.

The message Just '_'‘-''.' And '&' Characters Accepted belongs to the Files page, not QC.

Out of scope

MessageOwning page
Just '_'‘-''.' And '&' Characters AcceptedFiles

Result: You have matched the message or blocked interaction to the field, quantity, package, or layout action that needs attention.

Continue warehouse work

After QC review, continue on the warehouse page that owns the next action rather than repeating the same review on the list.

If you need to…Continue with
Follow the overall warehouse handoverWarehouse fulfillment flow
Work with receipt notesGoods receipt notes
Work with incoming inspection notesIncoming inspection notes
Follow items awaiting warehouse workUpcoming stock

Result: You know which registered warehouse page owns the next action after QC review.

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QC — PAMS Fresh Generation