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Manage purchase orders

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11 min readUpdated

Manage purchase orders

A purchase job is the record that contains the purchase-order panel and its current order state. A purchase order is the post-quotation record you use to move that job through approval, award submission, activation, and receipt. It belongs to the Order stage and continues toward Delivered.

If you need to…Go to…
Prepare the order fields and save the orderSave the order and request approval
Choose the approval route for your roleApprove and submit the order award
Activate an approved order or record receiptActivate the order and record receipt
Amend, reject, cancel, reverse, or return an orderAmend, correct, or close the order
Work on the quotation before conversionManage purchase job quotations
Create a direct purchase orderCreate a direct purchase order
Continue with warehouse receipt and handlingGoods receipt notes or Warehouse fulfillment flow
Review supporting files and historyComments, files, and history on a purchase job

The order panel is available after quotation work has produced an order. Direct purchase-order creation is a separate task.

Before you start

Before you start, the purchase order must be saved and attached to a quotation conversion. The fields below determine which information you complete before each order action.

Prerequisites

Have this readyWhy it matters here
A purchase job with an existing orderOrder actions require an existing order and no unsaved order changes.
The purchaser, product type, and package titleThese are required fields on the purchase-job record.
The order number, delivery details, payment details, and logistics costsThese order fields can be required by your company configuration.
The order's current stateApproval, activation, amendment, receipt, correction, and closure actions depend on it.
The permission needed for the intended actionApproval, editing, mail, and action availability vary by role and configuration.

The order save validates before saving. Leaving with unsaved changes can invoke the page's leave-page protection.

Find and open the purchase job

Open the saved purchase job to reach its purchase-order panel and current order state.

Prerequisites

  • Know the saved purchase job you need to work on.
  • Sign in before opening the order panel.

Steps

  1. Open the saved purchase job.
  2. If Log in to Pams appears, enter your details in Email and Password.
  3. Select Login.
  4. In the purchase-job workspace, open the purchase-order panel beneath the PO stage marker.
The purchase-job route with the sign-in controls, stage labels, and item headers

Result: The purchase-job record is open at its purchase-order area.

Note: Sign in before opening the purchase-job route.

Understand the purchase-order workspace

The purchase-order workspace combines order information, item rows, state-dependent actions, and supporting tabs. The visible fields and item headers can vary with the page setup.

Order information

FieldWhat to enter or check
PO No.Enter the purchase-order number when your company configuration requires it.
BranchReview the branch shown for the purchase job.
Delivery TimeSelect the delivery-time unit when configured as mandatory.
Delivery TermSelect the delivery term when configured as mandatory.
Forecasted Receiving DateEnter a date on or after the order date.
Payment MethodSelect a payment method when configured as mandatory.
Payment PeriodSelect a payment period when configured as mandatory.
StatusReview the order status.
Forecasted Logistics CostsEnter a non-negative amount when configured as mandatory.
Logistics CostsEnter a non-negative amount when configured as mandatory.
Rate toEnter a non-negative rate when the local-currency-rate window is open.
Order Activation DateEnter a date on or after the order date in the activation window.
Received OnEnter a date no later than Today in a delivery-date window.

The workspace also shows the required record fields Purchaser, Product Type, and Package Title. The item area includes the headers Item No., Product, Category, Group, MRQ Qty., MRQ type, Qty, Unit, Required Receiving Date, Job no., MRQ, V.L., Is limited V.L., and Stage.

The workspace can also provide these order actions:

ActionUse
Purchasing PO templateDownload the purchase-order template when printing is permitted.
Rate toEnter a non-negative local-currency rate when the rate window is open.
Payment MilestoneOpen payment-milestone work for an existing order.

The state-dependent actions are the controls that move the order through its work. They are available only when the order is saved, has no unsaved changes, the record is editable, and the current state meets the action's condition.

Use these conditions to choose the appropriate action in the next section.

Save the order and request approval

When the order panel is open, complete its information and send it into the approval path.

Prerequisites

  • The purchase job exists and the order panel is open.
  • Complete the fields your company configuration requires.
  • Include at least one order item.

Steps

  1. Complete the required order fields, including Delivery Time, Delivery Term, Payment Method, Payment Period, and the configured cost fields.
  2. Select Save.
  3. If the order is eligible for approval, select Request Approval.

If the order has no item, the page can display Order must have at least one item. If a required order field is empty, it can display Check PO mandatory field(s).

Result: The order is saved, and the approval action is available according to the order's state and your role.

Approve and submit the order award

When the saved order is eligible for approval or award submission, choose the action that matches your role and the order state.

Prerequisites

  • The order has an ID and no unsaved changes.
  • The job is after Regretted Offer and before Deleted.
  • The order state and your approval and mail permissions determine which option is available.

Steps

  1. Select the action that matches the state and permission shown on screen.

    If…Select…
    The approval process is configured and you cannot approve the orderRequest Approval
    The approval process is configured and you can approve the orderApproved
    The order is approved and mail permission is availableSend order award to Sub-supplier
    Mail permission is unavailableConsider PO award as submitted
  2. If the approval request is awaiting a decision, select Reject Approval Request to reject it or Cancel Approval Request to withdraw it, according to your permission.

The page can display An error occurred while processing your request when processing fails.

Result: The order is approved, rejected, withdrawn, submitted to the sub-supplier, or marked as submitted according to the control you selected.

Activate the order and record receipt

When the order has reached activation or receipt work, use the action that matches its current state.

Prerequisites

  • The order is in Awaiting Activation or Consider As Awaiting Activation for activation.
  • For receipt correction, the order is in Delivered.
  • The order is saved and has no unsaved changes.

Steps

  1. Select the action that matches the current state.

    Current stateSelect…
    Awaiting Activation or Consider As Awaiting ActivationActivate PO
    DeliveredConsider as not received
  2. Complete the field for the selected action.

    Selected actionComplete…
    Activate POOrder Activation Date, on or after the order date
    Consider as not receivedReceived On, no later than Today
  3. In the window for the selected action, select the button at the bottom of the window.

The page can display Order updated successfully. Undelivered. A draft invoice was deleted after the undelivered correction.

Result: The order is activated, or the receipt state is corrected with the date entered.

Amend, correct, or close the order

Use the action that matches the order state; these controls correct a state without treating a different state as if it were current.

Prerequisites

  • The order is saved and has no unsaved changes.
  • The order state is visible in the purchase-order area.
  • You have permission to edit or change the order.

Steps

  1. Select one action from the table that matches the current state.

    Current state or conditionSelect…
    Valid or considered awaiting activationOrder amendment
    Editing is allowed for an approved or activation stateEnable Editing
    The order is rejectedConsider PO acceptance as not rejected
    The order is cancelledConsider P.O. as not Cancelled
    The order is valid or considered awaiting activation and acceptance must be rejectedRejected PO acceptance
    The order is not cancelled, rejected, or in the completed-receipt stateCancel PO
    A non-direct order is below ApprovedBack to Offer
    The order is approved in an approval processConsider as not approved
    The award is in a valid or considered-awaiting-activation stateConsider PO award as not submitted
  2. Complete the fields the selected correction window asks for, including Regret Date, Comment, Amount, or Reject Date when they appear.

  3. In the correction window, select the button at the bottom of the window.

The page can display Items labeled as ‘Ready for Shipment’ or ‘Delivered’ cannot be deleted if an item deletion is attempted for either of those item states.

Result: The order is amended, returned, rejected, cancelled, reopened for editing, or left in its current state after the selected correction.

If the action produces a message, use the matching row in When order work goes wrong.

When order work goes wrong

Use the message text in the first column to choose the corrective action. Messages owned by another purchase-job stage are listed with that stage so you can continue in the right task.

What you seeWhat it meansWhat to do
Check PO mandatory field(s)A configured order field is empty.Complete the required order fields and select Save again.
Please insert at least one POThe page requires a purchase order.Add the purchase order information before saving.
Order must have at least one itemThe order has no item.Add an item before selecting Save.
Please enter action for each milstone A payment milestone has no action.Complete each milestone action before saving.
An error occurred while processing your requestProcessing failed.Check the order state and permissions, then retry the available action.
Items labeled as ‘Ready for Shipment’ or ‘Delivered’ cannot be deletedThe item is in a protected state.Do not use deletion as the correction route.
Invalid input. The value must be greater than 0 and cannot exceed 999,999.00A quantity is outside the accepted range.Enter a positive quantity within the displayed limit.
Invalid input. Please enter a non-negative valueA numeric value is negative.Enter zero or a positive value.
Invalid input. The tax rate must be between 0 and 100The tax rate is outside its accepted range.Enter a rate from 0 through 100.
Required Offer TypeThe inquiry requires an offer type.Continue in the procurement inquiry task.
Required Bid Due DateThe inquiry requires a bid due date.Continue in the procurement inquiry task.
Forbidden characters detected. Please remove them and try again.A list value contains forbidden characters.Remove the unsupported characters in the owning list page.
You already have a contact with this nameThe contact name already exists.Continue in the contact details page and use the existing contact or a different name.
Check RFQ mandatory field(s)An RFQ field is empty.Continue in the purchase-job RFQ task.
Please insert at least one RFQThe RFQ requires an RFQ entry.Continue in the purchase-job RFQ task.
Please insert at least one productA package requires a product.Continue in package maintenance.
Check mandatory field(s)A shared form has an empty required field.Correct the required field in the owning stage panel.
Inquiry must have at least one itemThe inquiry has no item.Continue in the procurement inquiry panel.
Offer must have at least one itemThe offer has no item.Continue in the procurement offer panel.
Package products cannot be emptyA package contains no products.Continue in package maintenance.
Product package deleted from all inquiriesA package deletion affected inquiries.Continue in package maintenance.
Product package deleted from all offersA package deletion affected offers.Continue in package maintenance.
Product package deleted from all ordersA package deletion affected orders.Continue in package maintenance.
Item(s) RegrettedAn item was moved to a regretted state.Continue in the inquiry or offer item task.
Item(s) CancelledAn item was moved to a cancelled state.Continue in the inquiry or offer item task.
Item(s) RejectedAn item was moved to a rejected state.Continue in the inquiry or offer item task.
Item(s) ReactivatedAn item was moved back to an active state.Continue in the inquiry or offer item task.
Job reactivated successfullyThe job was reactivated.Continue in the purchase-job record task.
Email sent to client. Added to emails list activityAn email action completed and added an activity entry.Continue in the purchase-job activity task.
Converted to inquiry successfullyA conversion produced an inquiry.Continue in the purchase-job RFQ task.
Converted to offer successfullyA conversion produced an offer.Continue in the purchase-job quotation task.

Out of scope messages

The shared screen can show this message even though the corrective work belongs to another page.

MessageOwning page
Your request was completed successfullyFile library

After resolving a message, return to the order action that matches the current state.

What happens next

When the purchase order reaches receipt work, the next operational activity belongs to warehouse receipt and fulfillment. For supporting information, use the purchase-job work lists or the page for comments, files, and history.

Continue with…Use…
The quotation before the orderManage purchase job quotations
Physical receipt documentationGoods receipt notes
Warehouse handling after receiptWarehouse fulfillment flow
Operational follow-upPurchase job work lists
Supporting files and historyComments, files, and history on a purchase job

Result: You know which purchase-job or warehouse task continues the work from the order's current state.

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Manage purchase orders — PAMS Fresh Generation