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Subscription invoice details

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3 min readUpdated

Overview

A subscription invoice details record is a read-only reference for the customer, contract, subscription, and amounts shown on an invoice.

If you need to…Go to
Reach the list of subscription invoicesSubscription invoices
Find and open an existing invoiceFind and open a subscription invoice
Locate invoice identity, subscription, and totalsReview the invoice details
Leave the recordLeave the details screen
Resolve a loading problemWhen the invoice cannot be loaded

Open Subscription invoices to choose an existing invoice and view its details page.

Prerequisites

Before you start, have the list open and an invoice available to select.

Before you startWhy it matters
Open Subscription invoicesThis is the list entry point for existing subscription invoices.
Have a selectable invoice rowA row identifies the invoice whose details you will review.

Find and open a subscription invoice

A subscription-invoice list is the place where you locate an existing invoice before reviewing its details.

Prerequisites

  • Open the subscription-invoice list.
  • Have a selectable invoice row.

Steps

  1. Open Subscription invoices.

    The list columns are:

    ColumnWhat it identifies

| Company | Company associated with the invoice. | | Invoice date | Date associated with the invoice. | | Invoice no. | Number assigned to the invoice. | | Total amount | Invoice total. | | Subscription | Plan associated with the invoice. |

Check the subscription-invoice list headers and list actions.
  1. Select one list action:

    If you need to…Select
    Refresh the listRefresh
    Change the list layoutTable Layout
    Open list settingsSettings
  2. Select the invoice row you want to review.

Result: The invoice details page opens when a selectable row is available.

Review the invoice details

The invoice details page presents the invoice identity, subscription line, and amount summary.

The invoice identity is arranged in two labelled areas:

AreaValues shown
Bill toClient name, address, city, and country.
DetailsInvoice number, Invoice date, customer information, and domain information.

The subscription line uses these columns:

ColumnValue shown
SubscriptionPlan and domain information.
IntervalContract start date and contract end date.
AmountSubscription amount.

The amount summary uses these rows:

RowValue shown
SubtotalAmount before tax with its currency.
VatVAT percentage and VAT amount.
Total in currencyAmount after tax with its currency.

The invoice body appears when the invoice record is loaded. VAT amount is calculated from the VAT percentage and total amount before it is displayed.

After reviewing these values, leave the details page.

Leave the details screen

Use the page-header close control after you finish reviewing the invoice. The header also contains Dwonload; the Dwonload control has no action.

Prerequisites

  • Open an invoice details record.

Steps

  1. Select the page-header close control.

Result: The details page closes and the previous page opens.

When the invoice cannot be loaded

The list can stop before the details page when it has no selectable invoice row. The page displays the request error shown in the table when the invoice request fails.

What you seeWhat it meansWhat to do
No data and Count: 0The list has no invoice row to open.Return to the list when an invoice row is available.
An error occurred while processing your requestThe invoice request returned an error.Select an invoice from the list.
Check the empty subscription-invoice list state before selecting a record.

When an invoice row is available, select it to open the details page.

What to do next

Invoice information is for review only; you cannot edit, save, delete, or advance the invoice here.

Continue with Subscription invoices when you need to choose another invoice.

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Subscription invoice details — PAMS Fresh Generation