Use this list to review companies, their sub domains, and their plans, then open the related details.
Subscribers
A subscriber is a company shown with the sub domain and plan assigned to it. Use this reference list when you need to review those assignments or continue to the subscriber details page.
| If you need to… | Go to |
|---|---|
| Reach the subscriber list | Before you start |
| Identify a subscriber row | Find a subscriber |
| Read the list columns and filters | Understand the subscriber list |
| Review filtered rows | Filter and review the list |
| Open the subscriber record | Know what is next |
| Review the subscriber record | Subscriber details |
| Review plan configuration | Plans |
Before you start
Open the Subscribers page to reach the list.
This page presents subscriber rows for review. It does not provide a subscriber-entry form, validation fields, or create and delete controls. Continue to Subscriber details for the separate subscriber record surface.
Then continue to Find a subscriber.
Find a subscriber
Locate a subscriber row before reviewing its assignment.
Prerequisites
- You can open the Subscribers page.
Steps
- Open the Subscribers page.
- Read the Company, Sub domain, and Plan columns to identify the row.
Result: The subscriber list is on screen, with the Company, Sub domain, and Plan columns available for review.
Continue to Understand the subscriber list.
Understand the subscriber list
The subscriber list is a read-only grid for comparing each company with its sub domain and plan. The visible columns are filterable and not editable.
| Column | What it shows | List behaviour |
|---|---|---|
| Company | The subscriber company | Visible, filterable, and not editable |
| Sub domain | The subscriber sub domain | Visible, filterable, and not editable |
| Plan | The plan assigned to the subscriber | Visible, filterable, and not editable; the column also carries the record-count summary |
Filtering, paging, and sorting use remote list operations. The filter row applies a filter on click, and header filters are visible. The grid allows column reordering and resizing. The column chooser is disabled.
The live page also displayed a count summary and six visible controls without labels. No buttons, spinner, or password field appeared.
Continue to Filter and review the list when you need to narrow the rows.
Filter and review the list
Narrow the visible rows without changing subscriber data.
Prerequisites
- The subscriber list is open.
Steps
- In the row beneath the headers, enter a filter for the column you want to review.
- Apply the filter on click.
- Read the matching rows under Company, Sub domain, and Plan.
- Choose filter options for a column.
Result: The grid shows the rows returned by the selected filter, while the subscriber data remains unchanged.
If the list reports an error, continue to When list review goes wrong.
When list review goes wrong
The list-load error is shown as An error occurred while processing your request.
| Situation | Message |
|---|---|
| The subscriber list load reports an error | An error occurred while processing your request |
When the list is ready, continue to Know what is next.
Know what is next
After you identify a subscriber row, continue to the separate subscriber details page to review the selected record.
Prerequisites
- A subscriber row is visible in the list.
Steps
-
Open the selected subscriber using one of these choices:
If you want to… Select… Open it from the row a data-row cell outside the edit area Use the edit control in the row the edit control in that row
Result: The selected subscriber opens on Subscriber details.
The Subscribers list has no controls for creating or deleting subscribers. Use Plans for plan configuration.
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