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Account types

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4 min readUpdated

Account types at a glance

An account type is a name you maintain for classifying accounts in PAMS. Use this page when the names available for account classification need to be added or removed.

If you need to…Go to
Find the list and its available toolsFind the Account types list
Add a type nameAdd an account type
Remove a type nameRemove an account type
Continue to the records that use account typesAccounts
Create an account after its types are availableCreate an account
Maintain another sales reference listInquiry types

Before you start

The Account types page is a reference list in Configuration under General settings. The list and its actions appear according to your company's subscription and your access rights.

Before you start, check the following:

CheckWhat it controls
The required configuration feature is includedThe Account types list is available.
You have permission to add or deleteThe corresponding action appears.
Your list has loadedThe columns and rows available to you are visible.

The list headers come from your saved configuration, so use the headers that appear on your screen. No saved account record is required before you open the list.

Find the Account types list

Open the reference list and identify the tools available on your screen.

Prerequisites

  • The Account types configuration is available to you.

Steps

  1. Select Configuration in the main menu.
  2. Select General settings.
  3. Select Account types.
  4. Confirm that the page heading reads Account types.
  5. Read the headers shown in the list.
  6. Locate New in the page header.
  7. Locate the icon with the title Refresh.
Identify the Account types heading, list header, and page tools.

Result: The Account types list is open. The list shows a Name column and the page tools that your access allows.

Understand the list and form

The list displays account-type names. The form uses one field for the name, while the identifier and company fields are not part of the form you maintain.

AreaWhat you use it forRule
ListReview the account-type namesThe headers shown depend on your configuration.
New formEnter the account-type nameName is required in the page settings.
Identifier and company dataSupport the record behind the listThese fields are hidden and not editable here.

The Name field appears after you open the new form. It appears when the selected item exists and the configured field is visible in the form.

The page opens with the list rather than an open form. Use the list headers and the Name field in the form as two separate views of the same reference data.

Add an account type

Maintain an account type by adding a new name.

Prerequisites

  • You have permission to add an account type.
  • You have the account-type name you want to maintain.

Steps

  1. Select New.

  2. In the form, enter the account-type name in Name.

  3. Choose how to finish the form:

    If you need to…SelectResult
    Save the new nameOKThe form submits the change.
    Leave the name unchangedCancelThe form closes without saving.

Result: A successful new entry displays Data saved Successfully, and the list refreshes.

Remove an account type

Remove a name that is no longer needed.

Prerequisites

  • You have permission to delete the row.
  • You have identified the row from its Name value.

Steps

  1. Choose the deletion outcome that matches your task:

    If you need to…Steps and result
    Remove the rowSelect the available Delete control for the identified row.
  2. Read Are you sure you want to delete this item?.

  3. Choose the outcome after the confirmation prompt:

    If you need to…SelectResult
    Keep the rowCancelThe row remains in the list.
    Remove the rowDeleteA successful deletion displays Data Deleted Successfully. If it is the last item, the page displays Must have at least one item.

Result: The row remains unchanged after you select Cancel, or the deletion outcome appears.

When maintenance does not work

Use the message you see to choose the corrective action rather than repeating the same action.

MessageWhat to do
Forbidden characters detected. Please remove them and try again.Remove the forbidden characters from the list filter text and apply the filter again.
Related to Saved data, Can't be deletedKeep the row and review the saved data that refers to it.
Failed to DeleteKeep the row and retry the deletion after checking that the row is available for deletion.
Must have at least one itemKeep the remaining item; the list cannot be empty.

After maintaining account types

After a successful maintenance action, continue using the refreshed list or move to the account records that use the classification.

Result on screenNext action
Data saved SuccessfullyContinue working with the refreshed Account types list.
Data updated SuccessfullyReview the updated name in the list.
Data Deleted SuccessfullyContinue with the remaining names in the list.
Must have at least one itemKeep the remaining account type and leave the list populated.

Account records use the account-type classification. Continue with Accounts to work with those records, or use Create an account to add one.

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Account types — PAMS Fresh Generation