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General error messages

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General error messages

Check the Notifications screen for error-message behaviour. The Notifications screen is the place where notification requests, reminders, and assignment actions appear.

If you need to…Go to
Reach the notification list and identify its visible tabsOpen Notifications and identify the visible message
Distinguish notification content from an error messageInspect the notification state
Check what is known about a failed notification operationWhen a notification operation fails
Continue after checking the resultContinue from the result
Get help with a failure that still needs investigationGetting help

The screen has no success or error message entries. Switching notification tabs does not show an error, validation, confirmation, or success message.

Before you start

The Notifications screen shows notification activity and provides controls for notification requests, marking notifications as read, and accepting or declining assignments.

Prerequisites

  • Know whether you are checking notification loading, Mark all as read, or an assignment action.
  • Open the notification route /notifications.
  • Treat the response to a failed request as unconfirmed.

The screen loads notifications when it is opened outside the popup. The notification-list, mark-all-as-read, and accept-or-decline failure cases remain UNVERIFIED.

There are no notification form fields, and the screen has no validation groups or inline validation message text.

Open Notifications and identify the visible message

Check the notification screen to identify the message or notification category currently visible.

Prerequisites

  • You know the notification route /notifications.

Steps

  1. Open /notifications.

  2. Confirm that the route is /notifications.

    Look at the Notifications screen, its tabs, and the visible notification list.
  3. Select one notification category.

    If you need to…Select
    See all notification categoriesAll
    See requestsRequests
    See feedbackFeedback
    See remindersReminders
    See followed notificationsFollowing
  4. Check the period label and the notification message area.

    Look at the Following view and its empty-state message.
  5. Check the selected view.

    If you see…Then…
    An empty listRead No New Notifications.
    Notification activityUse the visible notification content to identify the category and period.

Result: The Notifications screen remains at /notifications, with the selected category visible and the current notification content or No New Notifications on screen.

Inspect the notification state

Notification content tells you what activity needs attention; it is separate from an error message about the notification operation itself.

Prerequisites

  • You are on /notifications.

Steps

  1. Check the notification tabs All, Requests, Feedback, Reminders, and Following.

  2. Check for Mark all as read when you need to change the read state of the notification list.

  3. For an unseen task or activity assignment, check for Decline and Accept.

  4. When the selected view has no notifications, read No New Notifications.

    Look at the Requests view and its visible notification content.

The notification request and reminder text belongs to Notifications. In the Notification row, an Assignment result is Accepted or Declined.

The screen has no field labels or dialogs. Switching notification tabs does not show an error, validation, confirmation, or success message.

Result: You can distinguish notification content, assignment controls, and the empty-state message No New Notifications from an error message.

When a notification operation fails

Compare a failed operation with the cases below when notification loading, marking all notifications as read, or accepting or declining an assignment does not produce the expected result.

What you are checkingWhat to look forStatus
Notification list request failsCheck whether an error message appears after the operation fails.UNVERIFIED
Mark-all-as-read request failsCheck whether an error message appears after the operation fails.UNVERIFIED
Accept or decline request failsCheck whether an error message appears after the operation fails.UNVERIFIED

Result: The failed-operation outcome is UNVERIFIED.

Continue from the result

Notification content questions belong to Notifications rather than to the general error-message list.

Steps

  1. Confirm that the route remains /notifications.

  2. Choose where to continue.

    If you are checking…Continue at…
    Notification contentOpen Notifications and identify the visible message
    A failed operationWhen a notification operation fails
    A failed-request response that still needs investigationGetting help

Result: You remain on /notifications after the check.

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General error messages — PAMS Fresh Generation