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Configure products, packages, and delivery

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Products, packages, and delivery setup

Product packagings describe how a product is contained and identified. Package types describe the size and weight limits of a container. Packages are container records that group products so the whole package can move together, or its products can later move as individual units. Use these setup records before you work with inventory movements that depend on their packaging or delivery details.

If you need to…Go to
Reach a setup listFind an inventory setup record
Prepare access before editingBefore you start
Maintain product packaging detailsConfigure product packagings
Set container dimensions and limitsDefine package types
Review a container and its contentsManage packages and contents
Resolve access or navigation problemsHandle access and setup problems
Continue with inventory operationsInventory overview
Continue with administrative inventory workConfigure inventory overview and transfers
Configure warehouses and replenishmentConfigure warehouses and replenishment
Find general error guidanceGeneral error messages
Find common solutionsCommon issues and solutions

Start with Before you start to confirm access, then use Find an inventory setup record to open the relevant list.

Before you start

Before you change an inventory setup record, know which list you need and have the required access group for that surface. Product Packagings, Packages, Package Types, Barcode Nomenclatures, and Zip Prefix each use access rules. Fields such as Unit of Measure, Company, Owner, and Lot or Serial Number also depend on the required access group.

Before you startWhy it matters
Access group for Product PackagingsIt controls access to Product Packagings.
Access group for Packages and Package TypesIt controls access to Packages and Package Types.
Required access group for an optional fieldIt determines whether fields such as Unit of Measure, Company, Owner, or Lot/Serial Number appear.
The packaging or package information you want to maintainIt lets you enter the product, quantity, dimensions, weight, barcode, or contents in the appropriate surface.

With the required access and information ready, use Find an inventory setup record.

Find an inventory setup record

Use this procedure to open the list that matches the inventory setup job you need to do.

Prerequisites

  • You know which setup record you need.
  • You have the permission for that surface.

Steps

  1. Open Inventory.

  2. Open the menu branch shown in the table, then select the corresponding entry:

    Menu pathIf you need to…Select
    Inventory → Configuration → ProductsMaintain product packagingProduct Packagings
    Inventory → ProductsReview containers and their contentsPackages
    Inventory → Configuration → DeliveryDefine container dimensions and limitsPackage Types
    Inventory → Configuration → ProductsOpen barcode configurationBarcode Nomenclatures
    Inventory → Configuration → DeliveryOpen delivery zip-prefix configurationZip Prefix

Result: The selected inventory setup list opens, ready for the matching setup procedure below.

Configure product packagings

Use a product packaging record to record how many units a packaging holds and how that packaging is identified.

Prerequisites

  • You have opened Product Packagings.
  • You have the required access group for Product Packagings.

Steps

  1. Review the packaging list. Its columns include the sequence handle, Product, Packaging, Contained quantity, Unit of Measure, Barcode, and Company.
  2. Open a packaging record to review its form.
  3. Review Packaging as the packaging name.
  4. Review Product as the associated product.
  5. Review Contained quantity as the quantity held by the packaging.
  6. Review Unit of Measure when your account has the required access group for units.
  7. Review Barcode as the packaging identifier.
  8. Review Company when your account has the required access group for company fields.
  9. On a saved packaging record, treat Product as read-only.

The Product field appears on the standard packaging form and is omitted from the alternate form. The alternate list makes the packaging list editable at the bottom. The Unit of Measure and Company fields follow the required access group.

Result: The packaging list or form shows the product packaging details available to your account; continue to Define package types when container limits are next.

Define package types

Use a package type when packages need consistent physical limits, storage capacity, or an optional barcode.

Prerequisites

  • You have opened Package Types.
  • You have the required access group for Package Types.

Steps

  1. Review the package type list. Its columns include Name, Height, Width, Length, Maximum Weight, and Barcode.
  2. Open a package type to review its form.
  3. Enter or review the container Size using Length, Width, and Height.
  4. Enter or review Base Weight.
  5. Enter or review Maximum Weight.
  6. Enter or review Barcode.
  7. Review Company when your account has the required access group for company fields.
  8. Review storage-category capacity when your account has the required access group for storage categories.
  9. In the capacity list, review Storage Category and Quantity for each capacity row.

The size display uses the length unit shown with the dimensions. Storage-category capacity is controlled by the required access group, and Company is available only with the required access group.

Result: The package type form shows the dimensions, weights, barcode, company, and available storage-category capacity; continue to Manage packages and contents when you need to review a container.

Manage packages and contents

Use a package record to review grouped products, move the whole package together, or return its products to individual-unit handling.

Prerequisites

  • You have opened Packages.
  • You have a saved package to review before using its form actions.

Steps

  1. Open a package record.

  2. Review Package Reference to identify the package.

  3. Review Package Type, Company, Owner, and Location.

  4. Review the Content list.

  5. Review the content fields that are available to your account:

    Content detailWhat to review
    ProductThe item included in the package.
    Lot/Serial NumberThe lot or serial identifier.
    QuantityThe number of units included.
    Unit of MeasureThe unit used for the amount.
  6. Select the action that matches your next task:

    If you need to…Select
    Return the contents to individual-unit handlingUnpack
    Review transfers connected with the packagePackage Transfers

The Packages action opens in kanban, tree, or form mode. When the list is empty, the screen uses these messages:

Create a new package

Packages are usually created via transfers (during pack operation) and can contain different products.

Once created, the whole package can be moved at once, or products can be unpacked and moved as single units again.

Result: The package form shows its reference, available details, contents, and package actions; continue to Handle access and setup problems if a list, field, or response does not appear as expected.

Handle access and setup problems

Inventory setup surfaces can vary with access and access-controlled fields. Use the table below to choose the next action when a list, field, or response does not appear as expected.

What you seeWhat it meansWhat to do
Product Packagings is unavailableThe menu entry requires its access group.Ask an administrator for the required access group.
Packages or Package Types is unavailableThe menu entry requires its access group.Ask an administrator for the required access group.
Barcode Nomenclatures or Zip Prefix is unavailableThe menu entry requires its access group.Ask an administrator to review access for the relevant menu.
A field such as Unit of Measure, Company, Owner, or Lot/Serial Number is not visibleThe field requires an access group.Ask an administrator to review the required access group.
The main Product Packagings route shows an empty pageNo labelled controls, columns, or buttons are visible on the route.Return to Inventory and open the setup list again.
The Inventory menu does not openThe menu-opening action timed out.Use the access and navigation guidance in Common issues and solutions.

After you resolve an access or navigation problem, return to What to do next.

Result: You are ready to continue with What to do next.

What to do next

After you review or configure these records, continue with the operational task that uses them.

If you need to…Go to
Work in the inventory workspaceInventory overview
Administer inventory operations and transfersConfigure inventory overview and transfers
Administer warehouses and replenishmentConfigure warehouses and replenishment
Find general error guidanceGeneral error messages
Find common access and navigation solutionsCommon issues and solutions

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Configure products, packages, and delivery — SherketyERP