Published documentation at a glance
Published documentation is the reader-facing version of a project’s documentation. Use it to choose an audience, read a document, inspect technical content, use the API surface, review changes, or get developer access.
| If you need to… | Go to |
|---|---|
| Understand the available public routes | Find the right published route |
| Identify fields and controls on a route | Understand the reader surface |
| Read a document or use a reader action | Use the published surface |
| Interpret a sign-in, empty, pending, or access state | Handle route and access branches |
| Respond to an error | When the route does not work |
| Continue with document administration or issue work | Document changes or Work with an issue |
| Review versions or get general help | Project versions or Getting help |
A public route is a reader-facing address for one part of a project’s documentation. The public route family includes the project, audience, document, API, browse, changelog, developer, issue, preview, technical, entity, and version routes. The developer access area is the public area for sign-in links and API keys. The Changelog is the public area for release notes and documentation updates. The API surface is where readers review API content. A public issue is an existing report that can receive a reply.
Before you open a route
Use a published route when you have the project identifier and, where required, the audience, document, version, change-request, entity, or ticket value for that route. The route determines which public surface opens.
| Reader goal | Reader action |
|---|---|
| Open the project | Have the published project destination. |
| Browse an audience | Have the published audience destination. |
| Read a document | Have the published document destination. |
| Review API content | Select API. |
| Browse collections | Have the published collections destination. |
| Read release notes and documentation updates | Select Changelog. |
| Get a developer sign-in link or manage API keys | Select the developer access area. |
| Review a public issue | Have the public issue destination. |
| Open a preview | Have the published preview destination. |
| Read technical documentation | Select Technical. |
| Read a technical entity | Have the technical entity destination. |
| Review a version | Have the published version destination. |
| Browse a version audience | Have the published version audience destination. |
| Read a version document | Have the published version document destination. |
Find the right published route
Choose the public route by the result you want rather than by the name of the screen.
Prerequisites
- Have the project identifier for the published project.
- Have the audience, document, version, entity, change-request, or ticket value when the selected route requires one.
Steps
-
Choose the route that matches your goal.
If you want to… Open Browse a project’s audiences Have the published project destination. Open an audience’s documents Have the published audience destination. Read one document Have the published document destination. Review API content Select API. Browse collections Have the published collections destination. Read release notes and documentation updates Select Changelog. Get a developer sign-in link or manage API keys Select the developer access area. Review a public issue Have the public issue destination. Read technical content Select Technical. Open a versioned document Have the published version document destination.
Result: The selected reader-facing route opens.
For document organization and opening from the Documents destination, see Documents overview. For version review and comparison, see Project versions.
Understand the reader surface
The reader surface combines document content with navigation, route-specific controls, and forms for developer access, changelog subscriptions, and public issue replies.
Fields and route-specific forms
| Field label | Type | Required | Where it appears |
|---|---|---|---|
| Work email | Yes | Developer access area sign-in | |
| Key name | Text | No | Developer access area API-key form |
| Yes | Changelog subscription | ||
| Add a reply | Text area | No | Public issue page |
The document surface provides Report an issue and Download as PDF. The developer access area provides Email me a sign-in link, Sign out, Delete my account, Copy key, Revoke, Create key, and Open the API playground. The changelog provides Subscribe, RSS feed, JSON feed, and All. A public issue provides Send.
Reader navigation labels
The public navigation can include Technical, API, the developer access area, and Changelog. The rendered route also provides Search docs… and controls titled Search documentation, Download PDF, and Switch theme — System.
Use the published surface
Open and read a document
Use a document route when you need the published content itself.
Prerequisites
- Have the published document destination.
Steps
-
Open the published document destination.
-
Read the document content.
-
Select Download as PDF when you need a PDF copy of the page.
-
Select Report an issue when the published page needs a report.
Result: The document page remains available for reading, PDF download, or issue reporting.
Request developer access
Use the developer access area when you need a sign-in link or an API key.
Prerequisites
- Have the published project's developer access destination.
Steps
-
Open the published project's developer access destination.
-
In Work email, enter your work email address.
-
Select Email me a sign-in link.
The page can display
Check your inbox — we sent you a one-time sign-in link. It expires in 15 minutes. -
If the sign-in link is rejected, request a new link after the page displays
That sign-in link is invalid or has expired. Request a new one below. -
After you sign in, enter an optional name in Key name.
-
Select Create key.
-
Select Copy key when the new key is displayed.
Result: The developer access area shows the account and API-key controls available for your signed-in state.
Subscribe to changelog updates
Use the changelog subscription when you want release notes and documentation updates by email.
Prerequisites
- Have the published project's Changelog destination.
- Have the email address for the subscription.
Steps
-
Open the published project's Changelog destination.
-
In Email, enter the subscription email address.
-
Select Subscribe.
The page can display
Check your inbox — confirm the email to finish subscribing.
Result: The changelog page displays the subscription status.
Review API content
Use the API surface when you need to review published API content.
Prerequisites
- Have the published project destination.
Steps
- Select API.
Result: The API surface opens.
Reply to a public issue
Use a public issue route when you need to add information to an existing report.
Prerequisites
- Have the address of the public issue page.
Steps
-
Open the public issue page using its address.
-
In Add a reply, enter the reply text.
-
Select Send.
Result: The issue page processes the reply request.
Handle route and access branches
The same route can show different content depending on the sign-in phase, available records, key state, subscription state, or issue-reply state.
| Situation | What appears |
|---|---|
| The developer access area is signed out or has sent a link | The sign-in form or link-sent message |
| The developer access area is signed in and the account is available | The signed-in bar, checklist, API keys, and usage |
| No API keys exist | No keys yet — create one to start calling the API. |
| A key is active | Revoke |
| A key is revoked | Revoked |
| The changelog subscription is pending | Check your inbox — confirm the email to finish subscribing. |
| Changelog tags are available | All and tag buttons |
| A reply is sending or contains no trimmed text | Send is disabled |
| The document has an authenticated session and an id | Edit this page |
When the route does not work
Use the exact message on screen to choose the next action.
| What you see | What to do |
|---|---|
Loading document... | Wait for the document page to finish loading. |
Document Not Found | Check the document route values. |
This document is not accessible. | Check the public document address or use the project’s published route. |
That sign-in link is invalid or has expired. Request a new one below. | Request a new sign-in link. |
Couldn't subscribe. Check the address and try again. | Check the address in Email, then select Subscribe again. |
Couldn't load the changelog. Try again later. | Open the changelog again later. |
This link can't verify you're the reporter — reply from the device you reported from, or email us. | Reply from the device used to report the issue, or email the support address provided to you. |
Couldn't send your reply. Please try again. | Check the reply text and select Send again. |
Project Not Found with Invalid project URL format and Error Code: 404 | Check the project route format. |
Continue from published documentation
After reading a public document, continue with the page that owns the next task:
- Documents overview explains document organization and opening.
- Create and edit a document covers source-document creation and editing.
- Document changes covers document states and available actions.
- Project versions covers version review and comparison.
- Work with an issue covers issue work beyond a public reply.
- Getting help routes general support needs.
- Basic terminology defines shared product terms.
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