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Published documentation

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7 min readUpdated

Published documentation at a glance

Published documentation is the reader-facing version of a project’s documentation. Use it to choose an audience, read a document, inspect technical content, use the API surface, review changes, or get developer access.

If you need to…Go to
Understand the available public routesFind the right published route
Identify fields and controls on a routeUnderstand the reader surface
Read a document or use a reader actionUse the published surface
Interpret a sign-in, empty, pending, or access stateHandle route and access branches
Respond to an errorWhen the route does not work
Continue with document administration or issue workDocument changes or Work with an issue
Review versions or get general helpProject versions or Getting help

A public route is a reader-facing address for one part of a project’s documentation. The public route family includes the project, audience, document, API, browse, changelog, developer, issue, preview, technical, entity, and version routes. The developer access area is the public area for sign-in links and API keys. The Changelog is the public area for release notes and documentation updates. The API surface is where readers review API content. A public issue is an existing report that can receive a reply.

Before you open a route

Use a published route when you have the project identifier and, where required, the audience, document, version, change-request, entity, or ticket value for that route. The route determines which public surface opens.

Reader goalReader action
Open the projectHave the published project destination.
Browse an audienceHave the published audience destination.
Read a documentHave the published document destination.
Review API contentSelect API.
Browse collectionsHave the published collections destination.
Read release notes and documentation updatesSelect Changelog.
Get a developer sign-in link or manage API keysSelect the developer access area.
Review a public issueHave the public issue destination.
Open a previewHave the published preview destination.
Read technical documentationSelect Technical.
Read a technical entityHave the technical entity destination.
Review a versionHave the published version destination.
Browse a version audienceHave the published version audience destination.
Read a version documentHave the published version document destination.

Find the right published route

Choose the public route by the result you want rather than by the name of the screen.

Prerequisites

  • Have the project identifier for the published project.
  • Have the audience, document, version, entity, change-request, or ticket value when the selected route requires one.

Steps

  1. Choose the route that matches your goal.

    If you want to…Open
    Browse a project’s audiencesHave the published project destination.
    Open an audience’s documentsHave the published audience destination.
    Read one documentHave the published document destination.
    Review API contentSelect API.
    Browse collectionsHave the published collections destination.
    Read release notes and documentation updatesSelect Changelog.
    Get a developer sign-in link or manage API keysSelect the developer access area.
    Review a public issueHave the public issue destination.
    Read technical contentSelect Technical.
    Open a versioned documentHave the published version document destination.

Result: The selected reader-facing route opens.

For document organization and opening from the Documents destination, see Documents overview. For version review and comparison, see Project versions.

Understand the reader surface

The reader surface combines document content with navigation, route-specific controls, and forms for developer access, changelog subscriptions, and public issue replies.

Fields and route-specific forms

Field labelTypeRequiredWhere it appears
Work emailEmailYesDeveloper access area sign-in
Key nameTextNoDeveloper access area API-key form
EmailEmailYesChangelog subscription
Add a replyText areaNoPublic issue page

The document surface provides Report an issue and Download as PDF. The developer access area provides Email me a sign-in link, Sign out, Delete my account, Copy key, Revoke, Create key, and Open the API playground. The changelog provides Subscribe, RSS feed, JSON feed, and All. A public issue provides Send.

Reader navigation labels

The public navigation can include Technical, API, the developer access area, and Changelog. The rendered route also provides Search docs… and controls titled Search documentation, Download PDF, and Switch theme — System.

Use the published surface

Open and read a document

Use a document route when you need the published content itself.

Prerequisites

  • Have the published document destination.

Steps

  1. Open the published document destination.

  2. Read the document content.

  3. Select Download as PDF when you need a PDF copy of the page.

  4. Select Report an issue when the published page needs a report.

Result: The document page remains available for reading, PDF download, or issue reporting.

Request developer access

Use the developer access area when you need a sign-in link or an API key.

Prerequisites

  • Have the published project's developer access destination.

Steps

  1. Open the published project's developer access destination.

  2. In Work email, enter your work email address.

  3. Select Email me a sign-in link.

    The page can display Check your inbox — we sent you a one-time sign-in link. It expires in 15 minutes.

  4. If the sign-in link is rejected, request a new link after the page displays That sign-in link is invalid or has expired. Request a new one below.

  5. After you sign in, enter an optional name in Key name.

  6. Select Create key.

  7. Select Copy key when the new key is displayed.

Result: The developer access area shows the account and API-key controls available for your signed-in state.

Subscribe to changelog updates

Use the changelog subscription when you want release notes and documentation updates by email.

Prerequisites

  • Have the published project's Changelog destination.
  • Have the email address for the subscription.

Steps

  1. Open the published project's Changelog destination.

  2. In Email, enter the subscription email address.

  3. Select Subscribe.

    The page can display Check your inbox — confirm the email to finish subscribing.

Result: The changelog page displays the subscription status.

Review API content

Use the API surface when you need to review published API content.

Prerequisites

  • Have the published project destination.

Steps

  1. Select API.

Result: The API surface opens.

Reply to a public issue

Use a public issue route when you need to add information to an existing report.

Prerequisites

  • Have the address of the public issue page.

Steps

  1. Open the public issue page using its address.

  2. In Add a reply, enter the reply text.

  3. Select Send.

Result: The issue page processes the reply request.

Handle route and access branches

The same route can show different content depending on the sign-in phase, available records, key state, subscription state, or issue-reply state.

SituationWhat appears
The developer access area is signed out or has sent a linkThe sign-in form or link-sent message
The developer access area is signed in and the account is availableThe signed-in bar, checklist, API keys, and usage
No API keys existNo keys yet — create one to start calling the API.
A key is activeRevoke
A key is revokedRevoked
The changelog subscription is pendingCheck your inbox — confirm the email to finish subscribing.
Changelog tags are availableAll and tag buttons
A reply is sending or contains no trimmed textSend is disabled
The document has an authenticated session and an idEdit this page

When the route does not work

Use the exact message on screen to choose the next action.

What you seeWhat to do
Loading document...Wait for the document page to finish loading.
Document Not FoundCheck the document route values.
This document is not accessible.Check the public document address or use the project’s published route.
That sign-in link is invalid or has expired. Request a new one below.Request a new sign-in link.
Couldn't subscribe. Check the address and try again.Check the address in Email, then select Subscribe again.
Couldn't load the changelog. Try again later.Open the changelog again later.
This link can't verify you're the reporter — reply from the device you reported from, or email us.Reply from the device used to report the issue, or email the support address provided to you.
Couldn't send your reply. Please try again.Check the reply text and select Send again.
Project Not Found with Invalid project URL format and Error Code: 404Check the project route format.

Continue from published documentation

After reading a public document, continue with the page that owns the next task:

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Published documentation — Atloria (self dogfood)