Operations and analytics reference

Use this page to review operational status and documentation analytics, then choose the appropriate report or follow-up action.

Operations and analytics at a glance

Administrative analytics measures how readers use published documentation. Operations brings together the status information used to review recent documentation work. Use this reference after work has run and before you move to a reporting or administrative follow-up.

Prerequisites for a useful review

Prerequisites

• Sign in before opening the analytics or operations route.
• Select a project before reviewing project analytics. Without a selected project, the page shows Select a project and the message Analytics covers the published docs of one project at a time.
• Wait for the page to finish loading before interpreting its numbers, tables, or optional areas.

Analytics values, project names, report options based on saved versions, and optional sections depend on the information available to your organization when the page loads.

Open the review surface

Use this procedure when you need to reach the review surface from a saved link, bookmark, or navigation entry.

Prerequisites

• Sign in.
• Decide whether you need operational status or project analytics.

Steps

1. Open the route that matches your task.

   If you need to…	Open
   Review operational status	Operations
   Review analytics for the current project	Analytics

2. If the analytics page asks you to choose a project, select a project from the project selector in the application header.

Result: The applicable operations or analytics surface is open.

Review status and measurements

Use the selected view to inspect reader activity or current documentation work.

Review analytics

Prerequisites

• Open Analytics with a selected project.

Steps

1. Select Dashboard to review the main measurements.

2. Select the period that answers your question.

   If you need to review…	Select
   The most recent week	7d
   The most recent 30 days	30d
   The most recent 90 days	90d
   The most recent year	1y

3. Read Page views, Unique visitors, Avg time on page, Avg scroll depth, Bounce rate, and Searches in the measurement row.

4. Select Audit Trail to review recorded activity.

5. In Audit action, select the activity category you need.

   If you need to review…	Select
   Every recorded activity	All Actions

6. Select Needs Attention to review tracked work and reader feedback.

Result: The selected analytics view displays the measurements, lists, or empty state for the chosen period.

Review operational status

Prerequisites

• Open Operations with a signed-in session.

Steps

1. Read the statistics at the top of the page.
2. Review AI spend by model for model, operation, calls, tokens, and cost.
3. Review Recent jobs for when each job ran, its status, stage, document count, duration, and error.
4. Review Queues when the section appears.

Result: The operations page displays the current statistics and the available job, model, and queue information.

Export analytics and schedule reports

Use Export Center when you need a file for immediate analysis, a scheduled summary, or a documentation package.

Download an analytics export

Prerequisites

• Open analytics with a selected project.

Steps

1. Select Export Center.

2. In Period, select one of the available periods.

   Period	Meaning
   Last 7 days	The most recent seven days
   Last 30 days	The most recent 30 days; this is the initial choice
   Last 90 days	The most recent 90 days
   Last year	The most recent year

3. In Format, select PDF or CSV.

4. If you selected CSV, use Table to select Page views or Search queries.

5. Select Download.

Result: The export request is submitted with the selected period, format, and table.

Create or update a scheduled report

Prerequisites

• Open Export Center.
• Have a report name and at least one recipient email address ready.

Steps

1. In Scheduled reports, select + New report.

2. In Name, enter the name for the report.

3. In Frequency, select one option.

   If the report should run…	Select
   Every day	Daily
   Every week	Weekly; this is the initial choice
   Every month	Monthly

4. In Time (UTC), select one of the hourly choices from 00:00 through 23:00. The initial choice is 09:00.

5. If Frequency is Weekly, select a Day of week from Monday through Sunday. The initial choice is Monday.

6. If Frequency is Monthly, select a Day of month from 1 through 28. The initial choice is 1.

7. In Format, select PDF or CSV. The initial choice is PDF.

8. In Period (days), select 7, 30, or 90. The initial choice is 30.

Result: The scheduled-report form contains the report name, schedule, format, period, and recipient area.

Finish a scheduled report

Prerequisites

• The scheduled-report form is open, or an existing report is listed.

Steps

1. In Recipients (comma or space separated), enter at least one recipient email address.

2. Select Create report for a new report.

3. For an existing report, choose the action that matches your goal.

   If you need to…	Select and then…
   Update the report	Select Edit. Update the report name, schedule, or recipient list as needed. Select Save changes.
   Run the report	Select Run now.
   Remove the report	Select Delete.

Result: A successful new report shows Scheduled report created. A successful edit shows Scheduled report updated. A successful removal shows Scheduled report deleted.

Download documentation

Prerequisites

• Open Export Center.
• Have at least one documentation version available.

Steps

1. In Documentation Exports, select the documentation version.

   If the version list contains…	The choice appears as…
   A version number	Version followed by the version number
   A name but no version number	Version followed by the name
   Neither a version number nor a name	Version followed by the first six characters of the ID
   No returned versions	No versions

2. Select Download .zip under Markdown Archive for an MDX ZIP archive.

3. Select Download .zip under Static HTML Site for an offline HTML site.

4. Under PDF Document, select or clear Table of Contents.

5. Under PDF Document, select or clear Cover Page.

6. Under PDF Document, select A4 or Letter.

7. Select Generate PDF.

Result: The selected documentation export is submitted in the chosen format.

Handle empty states and errors

Use the message on screen to choose the next action. The same surface can show a loading state, an empty state, or an error depending on the data available when it opens.

If you remain on the sign-in form after submitting credentials, check the sign-in details and whether the service is reachable.

Continue from the review

Use the result of the review to choose the next page:

The review ends with the selected measurement, status, export, or report result on screen. The linked page owns the next task when the next action changes configuration or operational work.