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Navigation basics

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5 min readUpdated

Overview

Navigation basics covers moving between the authenticated workspace destinations. Use it when you need to leave one work area and open another without changing the work in either area.

If you need to…Go to
Understand the workspace shell before choosing a destinationUnderstanding the interface
Find a destinationChoose a work area
Move between destinationsChange work areas
Use the mobile navigationUse conditional navigation
Continue work in ProjectsProjects overview
Continue work in DocumentsDocuments overview
Continue work in OperationsOperations overview
Continue work in AnalyticsAnalytics overview
Continue work in ScreenshotsScreenshots overview
Continue work in VideosVideos overview
Continue work in DeskDesk overview
Continue work in IssuesIssues overview
Continue work in OrganizationOrganization overview
Troubleshoot an access problemYour first day

Before you start

Prerequisites

  • You are signed in to the application.
  • If you are using a small viewport, you have access to the mobile menu.
  • If you need the platform administration destination, you have platform administrator access.

The available navigation depends on your access and display size. On a small viewport, the sidebar is replaced by Menu. The Platform section appears only for a platform administrator.

Steps

  1. Check whether the navigation is displayed as a sidebar or behind Menu.
  2. If you need platform administration, check whether Organizations is available.

Result: You know which navigation controls are available before selecting a destination.

Find a destination

Navigation groups destinations by the work area they open. Use the question you are answering to choose the destination rather than searching by route text.

Prerequisites

  • You know which work area you need to open.

Steps

  1. In the navigation, locate the destination that matches your work.

    If you need to…Select
    Open the workspace homeDashboard
    Work with projectsProjects
    Work with documentsDocuments
    Review operational workOperations
    Review measurementsAnalytics
    Review imagesScreenshots
    Review narrated walkthroughsVideos
    Review recorded walkthrough stepsCaptured Flows
    Work with support conversationsSupport Agent
    Work from the support inboxDesk
    Review reported problemsIssues
    Manage organization informationOrganization
    Manage workspace appearanceBranding
    Manage connected servicesIntegrations
    Manage the subscriptionBilling
    Manage organizations as a platform administratorOrganizations
  2. Check the destination description associated with your selection when you need to distinguish between similar work areas.

    SelectOpens
    DashboardWorkspace home
    ProjectsProject workspace
    DocumentsDocument workspace
    OperationsOperational work
    AnalyticsMeasurements and reports
    ScreenshotsScreenshot gallery
    VideosVideo walkthroughs
    Captured FlowsRecorded walkthrough steps
    Support AgentSupport conversations
    DeskSupport inbox
    IssuesReported problems
    OrganizationOrganization information
    BrandingWorkspace appearance
    IntegrationsConnected services
    BillingSubscription management
    OrganizationsPlatform administration

Result: You have identified the destination and what it opens.

Understand the navigation screen

The navigation screen is the set of work-area links around the workspace surface. The desktop sidebar contains navigation sections, and its links use the destination labels shown in the tables above.

The active destination follows your current location. Dashboard is active only on the workspace home. When you work deeper in a destination, that destination remains active.

On the workspace home, the visible workspace grid uses Project, Docs, Categories, and Updated as its column headers.

The workspace home with its visible project grid and column headers

The workspace home rendered 13 buttons and four grid columns. Its stable product controls included Search⌘K, Sign out, Get Started →, GitLab, Bitbucket, and Create without a repository. Its icon controls included Switch to dark mode and Notifications.

The mobile navigation uses the same destination list in a drawer. Select Menu to open the drawer, then select Close sidebar to close it.

Move between destinations

Use this procedure when you need to change work areas from the application navigation.

Prerequisites

  • You are signed in.
  • You know the destination you want to open.

Steps

  1. In the navigation, select Projects, or select another destination control from the destination table.
  2. Check the workspace heading against the destination you selected.
  3. Select another destination when you need to change work areas.

Result: The selected destination is open, and the navigation identifies the current work area from the route.

Use conditional navigation

Some navigation choices depend on how you access the application or on your platform permissions.

Prerequisites

  • You are signed in.

Steps

  1. Choose the applicable route:

    If…Select
    You are using a small viewportMenu
    You are a platform administrator and need platform administrationOrganizations
  2. If the mobile sidebar is open, select Close sidebar.

Result: You use the available navigation for your viewport and access level.

When navigation cannot be reached

If a navigation action does not reach its destination, check whether sign-in has completed.

What you seeWhat it meansWhat to do
The sign-in screen remains openNavigation is unavailable until sign-in completes.Complete sign-in before selecting a work area.
The destination is not in the navigationThe available navigation does not include that destination for your access or display condition.Review the conditional choices in this section.

Continue from the destination

After you open a destination, use the matching overview page for the work you want to perform.

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Navigation basics — Atloria (self dogfood)