Overview
Navigation basics covers moving between the authenticated workspace destinations. Use it when you need to leave one work area and open another without changing the work in either area.
| If you need to… | Go to |
|---|---|
| Understand the workspace shell before choosing a destination | Understanding the interface |
| Find a destination | Choose a work area |
| Move between destinations | Change work areas |
| Use the mobile navigation | Use conditional navigation |
| Continue work in Projects | Projects overview |
| Continue work in Documents | Documents overview |
| Continue work in Operations | Operations overview |
| Continue work in Analytics | Analytics overview |
| Continue work in Screenshots | Screenshots overview |
| Continue work in Videos | Videos overview |
| Continue work in Desk | Desk overview |
| Continue work in Issues | Issues overview |
| Continue work in Organization | Organization overview |
| Troubleshoot an access problem | Your first day |
Before you start
Prerequisites
- You are signed in to the application.
- If you are using a small viewport, you have access to the mobile menu.
- If you need the platform administration destination, you have platform administrator access.
The available navigation depends on your access and display size. On a small viewport, the sidebar is replaced by Menu. The Platform section appears only for a platform administrator.
Steps
- Check whether the navigation is displayed as a sidebar or behind Menu.
- If you need platform administration, check whether Organizations is available.
Result: You know which navigation controls are available before selecting a destination.
Find a destination
Navigation groups destinations by the work area they open. Use the question you are answering to choose the destination rather than searching by route text.
Prerequisites
- You know which work area you need to open.
Steps
-
In the navigation, locate the destination that matches your work.
If you need to… Select Open the workspace home Dashboard Work with projects Projects Work with documents Documents Review operational work Operations Review measurements Analytics Review images Screenshots Review narrated walkthroughs Videos Review recorded walkthrough steps Captured Flows Work with support conversations Support Agent Work from the support inbox Desk Review reported problems Issues Manage organization information Organization Manage workspace appearance Branding Manage connected services Integrations Manage the subscription Billing Manage organizations as a platform administrator Organizations -
Check the destination description associated with your selection when you need to distinguish between similar work areas.
Select Opens Dashboard Workspace home Projects Project workspace Documents Document workspace Operations Operational work Analytics Measurements and reports Screenshots Screenshot gallery Videos Video walkthroughs Captured Flows Recorded walkthrough steps Support Agent Support conversations Desk Support inbox Issues Reported problems Organization Organization information Branding Workspace appearance Integrations Connected services Billing Subscription management Organizations Platform administration
Result: You have identified the destination and what it opens.
Understand the navigation screen
The navigation screen is the set of work-area links around the workspace surface. The desktop sidebar contains navigation sections, and its links use the destination labels shown in the tables above.
The active destination follows your current location. Dashboard is active only on the workspace home. When you work deeper in a destination, that destination remains active.
On the workspace home, the visible workspace grid uses Project, Docs, Categories, and Updated as its column headers.
The workspace home rendered 13 buttons and four grid columns. Its stable product controls included Search⌘K, Sign out, Get Started →, GitLab, Bitbucket, and Create without a repository. Its icon controls included Switch to dark mode and Notifications.
The mobile navigation uses the same destination list in a drawer. Select Menu to open the drawer, then select Close sidebar to close it.
Move between destinations
Use this procedure when you need to change work areas from the application navigation.
Prerequisites
- You are signed in.
- You know the destination you want to open.
Steps
- In the navigation, select Projects, or select another destination control from the destination table.
- Check the workspace heading against the destination you selected.
- Select another destination when you need to change work areas.
Result: The selected destination is open, and the navigation identifies the current work area from the route.
Use conditional navigation
Some navigation choices depend on how you access the application or on your platform permissions.
Prerequisites
- You are signed in.
Steps
-
Choose the applicable route:
If… Select You are using a small viewport Menu You are a platform administrator and need platform administration Organizations -
If the mobile sidebar is open, select Close sidebar.
Result: You use the available navigation for your viewport and access level.
When navigation cannot be reached
If a navigation action does not reach its destination, check whether sign-in has completed.
| What you see | What it means | What to do |
|---|---|---|
| The sign-in screen remains open | Navigation is unavailable until sign-in completes. | Complete sign-in before selecting a work area. |
| The destination is not in the navigation | The available navigation does not include that destination for your access or display condition. | Review the conditional choices in this section. |
Continue from the destination
After you open a destination, use the matching overview page for the work you want to perform.
| Destination | Continue with |
|---|---|
| Projects | Projects overview |
| Documents | Documents overview |
| Operations | Operations overview |
| Analytics | Analytics overview |
| Screenshots | Screenshots overview |
| Videos | Videos overview |
| Desk | Desk overview |
| Issues | Issues overview |
| Organization | Organization overview |
| Branding | Personalizing your workspace |
| Integrations | Configure integrations |
| Billing | Configure billing |
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