# Receiving Shipment

_Applications › Warehouse_

![Receiving Shipment](https://atloriaassets.blob.core.windows.net/assets/a438221c-c1af-407c-b9e6-a56c986db846/d8658f0dc7c8d761af1c6007c6e4eb2a.png)
*Receiving Shipment*

## Overview

Use the Receiving Shipment form to record that goods have been received against a related order. Warehouse and purchasing users complete this form when a shipment arrives, identifying the related order, the person who received it, the receipt date, and any supporting files.

## Workflow

1. Open **Warehouse**, then select **Goods Receipt Note** to work with receiving shipment records.

2. Create or open the receiving shipment form and enter the receipt details. Complete **Related order no.** with the applicable order reference, then enter **Recieved by** and **Recieved on**.

   > **Note:** Enter the related order number carefully so that the receipt can be associated with the correct order.

3. Decide whether supporting documentation is required.
   - To add a document, select **Attach**, then use **Select** to choose a file, or drag the file to **or Drop a file here**. Select **Ok** when finished.
   - If no supporting file is needed, continue to save the receipt.

4. Decide whether to continue working on the record or finish it.
   - Select **Save** to retain the receipt and remain on the form.
   - Select **Save and Close** to retain the receipt and return from the form.

   > **Tip:** Use **Save** when you need to review the entered receipt details before leaving the record. Use **Save and Close** when the receipt is complete.

## Examples

A warehouse employee receives a delivery for purchase order `PO-10482`.

1. In **Warehouse**, the employee opens **Goods Receipt Note** and starts a receiving shipment record.
2. In **Related order no.**, the employee enters `PO-10482`.
3. In **Recieved by**, the employee enters `Jordan Lee`.
4. In **Recieved on**, the employee enters `15 August 2026`.
5. The employee selects **Attach**, uses **Select** to add the supplier delivery note `DN-7781.pdf`, and selects **Ok**.
6. Because all receipt details are complete, the employee selects **Save and Close**.

The receiving shipment record is saved with its related order reference, receipt details, and delivery-note attachment.

## Tips

> **Tip:** Attach delivery notes, supplier packing lists, or other receipt evidence when these documents are available.

> **Warning:** Review **Related order no.** before saving. An incorrect order reference can make it difficult to locate the correct receipt later.

> **Note:** Select **Tickets** only when you need to work with the ticket-related action available from the receiving shipment form.

## Troubleshooting

| Symptom | Likely cause | Fix |
|---|---|---|
| The receipt was saved, but you need to add more information. | **Save and Close** was selected. | Reopen the receiving shipment record, add the required details, and select **Save** or **Save and Close**. |
| A supporting document is not attached to the receipt. | A file was not selected or dropped into the attachment area. | Select **Attach**, use **Select** or **or Drop a file here**, then select **Ok**. |
| The receipt is linked to the wrong order. | An incorrect value was entered in **Related order no.**. | Open the record, correct **Related order no.**, and save the record again. |

## Related pages

- [Issue Goods](doc:warehouse-issue-goods-edit-record)
- [Return Note](doc:warehouse-return-note-edit-record)
- [Warehouse — Learning Path](doc:workflows-warehouse)
- [Warehouse — Overview](doc:warehouse-overview)
- [Delivery Note](doc:warehouse-delivery-note-edit-record)
- [External Service](doc:warehouse-external-service-edit-record)
- [Inspection](doc:warehouse-inspection-edit-record)
- [Awaiting Inspection](doc:warehouse-list-awaiting-inspection-view)
- [Awaiting Storage](doc:warehouse-list-awaiting-storage-view)
- [Delivery Note](doc:warehouse-list-delivery-note-view)
- [External Service](doc:warehouse-list-external-service-view)
- [Inspection](doc:warehouse-list-inspection-view)
- [Issue Goods](doc:warehouse-list-issue-goods-view)
- [Packages](doc:warehouse-list-packages-view)
- [Received](doc:warehouse-list-received-view)