# Configure Questions

_Administrator Guide › Configuration › ISO settings_

![Configure Questions](https://atloriaassets.blob.core.windows.net/assets/a438221c-c1af-407c-b9e6-a56c986db846/eaf44a5b431abce7b6447c3b81b4caef.png#atloria-annotations=%7B%22annotations%22%3A%5B%7B%22type%22%3A%22box%22%2C%22x%22%3A84.65%2C%22y%22%3A4.86%2C%22w%22%3A7.31%2C%22h%22%3A4.55%2C%22label%22%3A%224%20%20New%22%7D%2C%7B%22type%22%3A%22marker%22%2C%22n%22%3A4%2C%22x%22%3A88.3%2C%22y%22%3A7.13%7D%5D%7D)
*Questions — Configurations › ISOSettings › Questions*

## Overview

Use the **Questions** configuration page to maintain the question records used in ISO settings. Administrators configure questions when establishing or updating the organization’s survey content, including service-evaluation and future-project recommendation questions.

## Before you start

You must be signed in to access the **Questions** page. Ensure that your account has access to **Configurations** and the **ISOSettings** area.

## Steps

1. Sign in to the application.

2. Navigate to **Configurations > ISOSettings > Questions**.

3. Review the existing records in the **Question** list to identify the questions already configured.

4. Select **New** to begin configuring a new question record.

5. Complete all entries identified as required by the form before continuing. The form applies required-field validation.

6. Where format validation is displayed, enter only the permitted characters for that entry.

> **Warning:** Do not leave entries that display **This Field Is Required** incomplete. Required-field validation prevents the record from being completed.

> **Note:** One validated entry accepts only underscores (`_`), hyphens (`-`), and periods (`.`) where the message **Just '_' '-' And '.' Characters Accepted** is displayed.

## Troubleshooting

- You cannot open **Questions** → Your session is not signed in → Sign in, then navigate to **Configurations > ISOSettings > Questions**.
- Required-field validation is displayed → One or more required entries are incomplete → Complete every entry marked **This Field Is Required**.
- A character-format validation message is displayed → The entry contains unsupported characters → Revise the entry to use only underscores, hyphens, and periods where the applicable validation message is shown.

## Result

The **Questions** configuration page is available for maintaining ISO survey question records.

## Related pages

- [Configure Customer Satisfaction Survay](doc:customer-satisfaction-survay)
- [Configure Rating Types](doc:rating-types)
- **Configuration — Learning Path**
- [Configure 2 Factor Authentication](doc:2-factor-authentication-guide)
- [Configure Account Managers](doc:account-managers)
- [Configure Attachment Categories](doc:attachment-categories)
- [Configure Branches](doc:configuration-company-branchs-edit-record)
- [Configure Flags](doc:flags)
- [Configure Frequent Currencies](doc:frequent-currencies)
- [Configure Market Segments](doc:market-segments)
- [Configure Product Types](doc:product-types)
- [Configure Products](doc:products-guide)
- [Configure Custom Fields](doc:custom-fields-guide)
- [Configure Dashboard settings](doc:configuration-dashboard-settings-edit-record)
- [Configure Dynamic Validation](doc:dynamic-validation-guide)