# Letters Of Guaranties

_User Guide › Letters Of Guaranties_

![Letters Of Guaranties](https://atloriaassets.blob.core.windows.net/assets/a438221c-c1af-407c-b9e6-a56c986db846/ea4053440b8ff28325a1f43d6bb48363.png#atloria-annotations=%7B%22annotations%22%3A%5B%7B%22type%22%3A%22box%22%2C%22x%22%3A84.9%2C%22y%22%3A4.86%2C%22w%22%3A3.73%2C%22h%22%3A4.46%2C%22label%22%3A%223%20%20Save%22%7D%2C%7B%22type%22%3A%22box%22%2C%22x%22%3A88.93%2C%22y%22%3A4.86%2C%22w%22%3A7.26%2C%22h%22%3A4.46%2C%22label%22%3A%226%20%20Save%20and%20Close%22%7D%2C%7B%22type%22%3A%22marker%22%2C%22n%22%3A6%2C%22x%22%3A92.56%2C%22y%22%3A7.09%7D%5D%7D)
*Letters Of Guaranties*

![Save and Close](https://atloriaassets.blob.core.windows.net/assets/a438221c-c1af-407c-b9e6-a56c986db846/0439d75cac2ec1ef6a62a024e378131a.png)

## Overview

Use Letters Of Guaranties to record and manage a letter of guarantee (L/G) through its business lifecycle. Sales, Purchasing, Project Management, Warehouse, and Finance users may work with an L/G when it requires approval, is active, requires return, or is ready for closure.

An L/G progresses through **Awaiting Approval, Approved, Running, Returned**, and **Closed**. It may also leave the normal lifecycle through rejection, cancellation, liquidation, or expiry.

## Before you start

- Sign in to the application before opening or saving an L/G.
- Ensure that you have the required L/G information available. The form validates required information when you save.
- If the L/G has one or more extensions or deductions, it cannot be reverted to its initial stage.

## Steps

1. On the main navigation bar, select **L/Gs** to open the Letters Of Guaranties workspace.

2. On the new L/G record, enter the required L/G information available on the form.

   Complete all required information before saving. The application validates the record and prevents saving if required information is missing.

3. Select **Save** to validate and save the L/G.

4. Manage the L/G through the applicable business lifecycle:
   - Submit the L/G for **Awaiting Approval** when it requires approval.
   - Continue processing after it becomes **Approved** and then **Running**.
   - Process the L/G return before it becomes **Returned**.
   - Complete the lifecycle when the L/G becomes **Closed**.
   - Handle cancellation, liquidation, expiry, or rejected approval as exceptions to the normal lifecycle.

5. Where your business process requires the L/G to be treated as not approved, use **Consider as not approved**.

6. When you have completed your work, select **Save and Close**.

## Tips & cautions

> **Warning:** The application refuses to save an L/G when required information is missing.

> **Note:** If you enable editing for an Offer that is already awaiting approval, the Offer must be re-approved.

> **Warning:** Do not expect to return an L/G to its initial stage after extensions or deductions have been added.

## Troubleshooting

| Symptom | Likely cause | Fix |
|---|---|---|
| The L/G does not save. | Required information is missing. | Complete the required information on the L/G form, then select **Save** again. |
| A warning appears when leaving the page. | The L/G contains unsaved changes. | Select **Save** to retain the changes, or review the changes before leaving the page. |
| The L/G cannot return to its initial stage. | The L/G has one or more extensions or deductions. | Continue processing the L/G from its current lifecycle position. |
| Approval cannot proceed. | The related Offer or Order has not met its approval requirements. | Ensure that the Offer is approved and that the Order is accepted and confirmed before continuing. |

## Result

The L/G is saved and can proceed through approval, active use, return, and closure as required by the business process.

## Related pages

- [Letters Of Guaranties — Overview](doc:letters-of-guaranties-overview)
- **Letters Of Guaranties — Learning Path**