# Help & Troubleshooting — PrincipalReport

_Help and Troubleshooting › PrincipalReport_

## PrincipalReport

| Symptom | Likely cause | Fix |
|---|---|---|
| The report is difficult to identify after download. | The value in **Enter Report Name...** is unclear or too general. | Use a specific report name before selecting **Generate Report**. |
| Required supporting documentation is missing from the report record. | Files were not added before report generation. | Select **Attach**, add the required files, and verify them in **files[]**. |
| A message remains on screen after generating the report. | The message requires acknowledgement. | Select **Ok** to acknowledge the message. |
| A PDF is not available. | The report has not yet been generated. | Select **Generate Report**, acknowledge any message with **Ok**, then select **Download as PDF**. |

[Open the full page](doc:principalreport-guide)