# Help & Troubleshooting — My Desk2

_Help and Troubleshooting › My Desk2_

## My Desk

| Symptom | Likely cause | Fix |
|---|---|---|
| The required file is not shown in **files[]**. | The file has not been added through the available attachment action. | Select **Attach** again, add the required file, and verify that it appears in **files[]**. |
| You are unsure whether the My Desk screen is ready to confirm. | The displayed file list has not been reviewed. | Check **files[]** and confirm that all required files are present before selecting **Ok**. |
| You need to work in another business area rather than in My Desk. | The required work belongs to a specialised application area. | Use the available navigation control, such as **Sales**, **PM**, **Purchasing**, **Warehouse**, or **Finance**, as appropriate. |

[Open the full page](doc:my-desk2-guide)