# Help & Troubleshooting — Letters Of Guaranties

_Help and Troubleshooting › Letters Of Guaranties_

## Letters Of Guaranties

| Symptom | Likely cause | Fix |
|---|---|---|
| The L/G does not save. | Required information is missing. | Complete the required information on the L/G form, then select **Save** again. |
| A warning appears when leaving the page. | The L/G contains unsaved changes. | Select **Save** to retain the changes, or review the changes before leaving the page. |
| The L/G cannot return to its initial stage. | The L/G has one or more extensions or deductions. | Continue processing the L/G from its current lifecycle position. |
| Approval cannot proceed. | The related Offer or Order has not met its approval requirements. | Ensure that the Offer is approved and that the Order is accepted and confirmed before continuing. |

[Letters Of Guaranties](doc:letters-of-guaranties-new)