# Find or create an inquiry status

Search the Inquiry Status list for an approved classification and create a new record only when no suitable status exists.

## Before you start

- Access to Configurations and permission to view, create, or update sales configuration records.
- Use classifications approved by the organization’s inquiry classification policy.

## Steps

1. **Search** on [Inquiry Status](doc:configuration-sales-inquiry-status) — Enters identifying text for the inquiry-status lookup.
2. **Apply filter** on [Inquiry Status](doc:configuration-sales-inquiry-status) — Applies the current search criteria and refreshes the displayed list.
3. **New** on [Inquiry Status](doc:configuration-sales-inquiry-status) — Starts a new Inquiry Status record.
4. **Ok** on [Inquiry Status](doc:configuration-sales-inquiry-status) — Confirms the current action or dialog.
5. **Cancel** on [Inquiry Status](doc:configuration-sales-inquiry-status) — Cancels the current action or dialog.

## Result

Cancels the current action or dialog. Confirm this on [Inquiry Status](doc:configuration-sales-inquiry-status).

## Screens involved

**Configurations > General Settings > Inquiry Status**