# Who uses PAMS

## Who PAMS is for

PAMS is an end-to-end command center for B2B sales operations. It supports teams that
manage sales work across opportunities, offers, orders, targets, commissions, suppliers,
warehousing, and invoicing.

Use the table to choose where to continue.

| If you need to… | Go to |
|---|---|
| Compare your operation with the audience descriptions | [Before you choose a starting point](#before-you-choose-a-starting-point) |
| Choose the first work area to explore | [Choose your starting point](#choose-your-starting-point) |
| Understand what PAMS covers before choosing a work area | [What is PAMS](doc:what-is-pams) |
| Follow sales work from its opening stage through delivery | [Sales jobs lifecycle](doc:sales-jobs-lifecycle) |
| Orient yourself in the dashboard | [Dashboard overview](doc:dashboard-overview) |
| Understand the capabilities available across the product | [What can you do with PAMS](doc:what-can-you-do-with-pams) |
| Find help when you do not know where to begin | [Getting help](doc:getting-help) |

PAMS is intended for these operating models:

| Your operation | PAMS fits when you… |
|---|---|
| Sales agency | Represent multiple principals and manage commission structures and product portfolios. |
| Direct sales or trading team | Handle cycles involving clients and suppliers, including bidding, booking, procurement, and warehousing. |
| Hybrid company | Represent principals while also selling your own products or projects. |
| Sales management or executive team | Need visibility into team performance, revenue, booking forecasts, and target achievement. |
| B2B operation replacing disconnected tools | Have outgrown spreadsheets, struggle with generic CRMs, or coordinate work across disconnected systems. |

## Before you choose a starting point

Compare your operation with the audience descriptions above before choosing a work area.
The Home screen gives you a working dashboard, not an audience-selection list.

![Look at the visible dashboard surface and its sorting controls.](https://atloriaassets.blob.core.windows.net/assets/a438221c-c1af-407c-b9e6-a56c986db846/48a474559dad410770fcdeb81cb1cba9.png)

The first comparison is about how your business sells. Identify whether you represent
other principals, sell your own products or projects, or do both. Then identify whether
your main need is running sales work or seeing performance across a sales team.

The Home screen does not carry a business-record entry form or customer, supplier,
product, or transaction fields. It also does not provide a role or audience list. Use the
audience descriptions above to choose your starting point instead of looking for those
descriptions on Home.

When a dashboard request succeeds, the displayed feedback is
`Your request was completed successfully`. If changing the active dashboard fails, the
displayed feedback is `An error occurred while processing your request`.

## Choose your starting point

Choose a starting page when you are deciding where to begin.

**Prerequisites**

- Know whether your operation represents multiple principals, sells its own products or
  projects, or combines both models.
- Know whether you are looking for day-to-day sales work or management visibility.
- Know whether PAMS is replacing spreadsheets, a generic CRM, or disconnected systems.

**Steps**

1. Read the audience table and identify every row that describes your operation.
2. Select one starting page from the matching row:

   | If you matched… | Start with… |
   |---|---|
   | Sales agency, direct sales or trading team, or hybrid company | [Sales jobs lifecycle](doc:sales-jobs-lifecycle) |
   | Sales management or executive team | [Dashboard overview](doc:dashboard-overview) |
   | An operation replacing spreadsheets, a generic CRM, or disconnected systems | [What can you do with PAMS](doc:what-can-you-do-with-pams) |
   | More than one description, or no clear starting point | [Getting help](doc:getting-help) |

**Result:** You have a starting page matched to the way your operation works.