# Subscription invoice details

## Overview

A subscription invoice details record is a read-only reference for the customer, contract,
subscription, and amounts shown on an invoice.

| If you need to… | Go to |
|---|---|
| Reach the list of subscription invoices | [Subscription invoices](doc:configuration-subscription-invoices-view) |
| Find and open an existing invoice | [Find and open a subscription invoice](#find-and-open-a-subscription-invoice) |
| Locate invoice identity, subscription, and totals | [Review the invoice details](#review-the-invoice-details) |
| Leave the record | [Leave the details screen](#leave-the-details-screen) |
| Resolve a loading problem | [When the invoice cannot be loaded](#when-the-invoice-cannot-be-loaded) |

Open **Subscription invoices** to choose an existing invoice and view its details page.

## Prerequisites

Before you start, have the list open and an invoice available to select.

| Before you start | Why it matters |
|---|---|
| Open **Subscription invoices** | This is the list entry point for existing subscription invoices. |
| Have a selectable invoice row | A row identifies the invoice whose details you will review. |

## Find and open a subscription invoice

A subscription-invoice list is the place where you locate an existing invoice before reviewing its
details.

**Prerequisites**

- Open the subscription-invoice list.
- Have a selectable invoice row.

**Steps**

1. Open **Subscription invoices**.

   The list columns are:

   | Column | What it identifies |
   |---|---|
| **Company** | Company associated with the invoice. |
| **Invoice date** | Date associated with the invoice. |
| **Invoice no.** | Number assigned to the invoice. |
| **Total amount** | Invoice total. |
| **Subscription** | Plan associated with the invoice. |

   ![Check the subscription-invoice list headers and list actions.](https://atloriaassets.blob.core.windows.net/assets/a438221c-c1af-407c-b9e6-a56c986db846/4bee3431db88a3a4f730a86e7264a0dc.png)

2. Select one list action:

   | If you need to… | Select |
   |---|---|
   | Refresh the list | **Refresh** |
   | Change the list layout | **Table Layout** |
   | Open list settings | **Settings** |

3. Select the invoice row you want to review.

**Result:** The invoice details page opens when a selectable row is available.

## Review the invoice details

The invoice details page presents the invoice identity, subscription line, and amount summary.

The invoice identity is arranged in two labelled areas:

| Area | Values shown |
|---|---|
| **Bill to** | Client name, address, city, and country. |
| **Details** | **Invoice number**, **Invoice date**, customer information, and domain information. |

The subscription line uses these columns:

| Column | Value shown |
|---|---|
| **Subscription** | Plan and domain information. |
| **Interval** | Contract start date and contract end date. |
| **Amount** | Subscription amount. |

The amount summary uses these rows:

| Row | Value shown |
|---|---|
| **Subtotal** | Amount before tax with its currency. |
| **Vat** | VAT percentage and VAT amount. |
| **Total in currency** | Amount after tax with its currency. |

The invoice body appears when the invoice record is loaded. VAT amount is calculated from the VAT
percentage and total amount before it is displayed.

After reviewing these values, leave the details page.

## Leave the details screen

Use the page-header close control after you finish reviewing the invoice. The header also contains
**Dwonload**; the **Dwonload** control has no action.

**Prerequisites**

- Open an invoice details record.

**Steps**

1. Select the page-header close control.

**Result:** The details page closes and the previous page opens.

## When the invoice cannot be loaded

The list can stop before the details page when it has no selectable invoice row. The page displays
the request error shown in the table when the invoice request fails.

| What you see | What it means | What to do |
|---|---|---|
| `No data` and `Count: 0` | The list has no invoice row to open. | Return to the list when an invoice row is available. |
| `An error occurred while processing your request` | The invoice request returned an error. | Select an invoice from the list. |

![Check the empty subscription-invoice list state before selecting a record.](https://atloriaassets.blob.core.windows.net/assets/a438221c-c1af-407c-b9e6-a56c986db846/3a1e7ecf13ac301c2e26fe8a7a01c4e3.png)

When an invoice row is available, select it to open the details page.

## What to do next

Invoice information is for review only; you cannot edit, save, delete, or advance the invoice here.

Continue with [Subscription invoices](doc:configuration-subscription-invoices-view) when you need
to choose another invoice.