# DeskThread

**Kind:** Interface

**Source:** [`atloria-monorepo/apps/web/src/app/app/desk/components/deskTypes.ts`](https://github.com/sherkety/atloria/blob/main/atloria-monorepo/apps/web/src/app/app/desk/components/deskTypes.ts#L22)

## Properties

| Property | Type |
|---|---|
| `id` | `string` |
| `ticketNumber` | `number` |
| `title` | `string` |
| `description` | `string` |
| `ticketType` | `string` |
| `status` | `string` |
| `priority` | `string` |
| `assignee` | `{ id: string; name: string } | null` |
| `reporterEmail` | `string | null` |
| `chatSessionId` | `string | null` |
| `pageUrl` | `string | null` |
| `createdAt` | `string` |
| `updatedAt` | `string` |
| `commentCount` | `number` |
| `snoozedUntil` | `string | null` |
| `firstAgentReplyAt` | `string | null` |
| `slaDueAt` | `string | null` |
| `slaState` | `SlaState` |