# API_URL

**Kind:** Constant

**Source:** [`atloria-monorepo/apps/web/src/app/app/desk/components/deskTypes.ts`](https://github.com/sherkety/atloria/blob/main/atloria-monorepo/apps/web/src/app/app/desk/components/deskTypes.ts#L16)

Shared types + design tokens for the Support Desk shell.

The desk codes against the parallel backend contract:
  GET  desk/:projectId/counts
  GET  desk/:projectId/threads?bucket=...&limit=50
  GET  desk/:projectId/threads/:id
  POST desk/:projectId/threads/:id/transition {action, snoozedUntil?}
  POST desk/:projectId/threads/:id/reply {body, internal?, andDone?}
  POST desk/:projectId/threads/:id/duplicate {intoTicketNumber}

Chip palettes intentionally mirror apps/web/src/app/app/settings/issues/all/page.tsx
so tickets look identical across the Issues pages and the Desk.