# reply

**Kind:** API Endpoint

**Source:** [`atloria-monorepo/apps/api/src/issues/public-issues.controller.ts`](https://github.com/sherkety/atloria/blob/main/atloria-monorepo/apps/api/src/issues/public-issues.controller.ts#L32)

Customer reply on a tracked ticket (no auth — session id proves ownership). Reopens RESOLVED/CLOSED/PENDING/ON_HOLD tickets.

## Endpoint

`POST /public/issues/:projectSlugId/:ticketNumber/reply`

| Parameter | In | Type | Required | Description |
|---|---|---|---|---|
| `projectSlugId` | path | `string` | ✓ |  |
| `ticketNumber` | path | `number` | ✓ |  |

## Referenced By

- `PublicIssuesController` (MODULE_DECLARES)